[zeliax]

Hi.

I'm running Kodi on my Nvidia Shield in my livingroom. Currently running the most stable build from the android store (Kodi Leia 18.1 I believe). I also have Kodi running 18.1 in my bedroom on a Raspberry Pi on LibreELEC, and here I have the same problem.

Recently I've been unable to find any subtitles when using subscene (My main subtitles addon), and after being annoyed with that, I tried starting using Opensubtitles. But even here I found myself unable to find any subtitles (however due to different reasons).

Subscene:
When I opened the subtitles menu it used to show subtitles almost instantly. Now it returns with "unable to find any subtitles".

Opensubtitles:
Returns with "wrong login information" or something alike.

Am I the only one with trouble connecting to either subtitle services? I am very able to log on to both services using either my desktop, laptop and even phone. I managed to download a few subtitles manually and deploying them on my media server to view them along with my videos, but that gets tedious in the long run.

I will get my hands on some logs, but foremost I was wondering if I am the only one reporting this problem..?

[Klojum]

I also have Kodi running 18.1 in my bedroom on a Raspberry Pi on OpenELEC, and here I have the same problem.

OpenELEC is totally outdated and hasn't been developed/updated for two years, so it is missing the newest features/addons/etcetera. I suggest you upgrade to LibreELEC for the Raspberry Pi.

Your Nvidia Shield should be uptodate with Kodi 18.1 and all subtitle provider addons. OpenSubtitles does have its "timeouts" for website/database maintenance. Try at some other time of day.

[zeliax]

I also have Kodi running 18.1 in my bedroom on a Raspberry Pi on OpenELEC, and here I have the same problem.

OpenELEC is totally outdated and hasn't been developed/updated for two years, so it is missing the newest features/addons/etcetera. I suggest you upgrade to LibreELEC for the Raspberry Pi.

Your Nvidia Shield should be uptodate with Kodi 18.1 and all subtitle provider addons. OpenSubtitles does have its "timeouts" for website/database maintenance. Try at some other time of day. 

OpenELEC. Lol. Did I write that. I am running LibreELEC with Kodi 18.1 (changed it in my original post). 

We're not talking small timeouts. We're talking all the time. Subscene never (for the past 3-4 months) finds any subtitles, but it used to. Opensubtitles have not been able to log in at all. It actually never worked. Once I tried an entire day, and checking their website it was working fine.

Something is really wrong.

[trogggy]

Have you looked in the subscene thread?
Hint - it's just under this one.

[zeliax]

Have you looked in the subscene thread?
Hint - it's just under this one.

Thanks. I'll subscribe to that one. Seems like I'm not the only one.

However that doesn't explain why I can't log in, and find subtitles using OpenSubtitles.

[trogggy]

Can you log in and find subtitles on the opensubtitles website?
Have you looked at any of the opensubtitles threads in this forum?

[zeliax]

Can you log in and find subtitles on the opensubtitles website?
Have you looked at any of the opensubtitles threads in this forum?

Yes I can. However the OpenSubtitles Kodi plugin tells me that my login credentials are invalid or something similar.

I did a while back and someone linked a plugin which was modified, to not use credentials, however that didn't work either.

[trogggy]

I've just tested opensubtitles in kodi and it worked fine.
That's on windows 10, kodi 18.1, opensubtitles addon from the official repo using my login details from the opensubs site.

[Klojum]

Something is really wrong.

OpenSubtitles works for me. Did you enter your login credentials?

[zeliax]

Something is really wrong.

OpenSubtitles works for me. Did you enter your login credentials?    

I get the following screen when trying to search for subtitles. 



I am using the same credentials as I am using on opensubtitles.org. I just tried logging in from my desktop and here I have no problems. I get the same error when trying on my Raspberry Pi running LibreELEC.

[trogggy]

Given it's working for others you need to link to a debug log to have any hope of getting help.

[Klojum]

I see that the website of OpenSubtitles.org now starts with a login page.
Perhaps some things have changed there.

Login is required now via the website: Access denied; you need to login or register

[zeliax]

Given it's working for others you need to link to a debug log to have any hope of getting help.

Yeah. I figured that out as mentioned in the first post. I haven't had access to my Shield before now.

kodi.log

As far as I can see from the debug log, nothing seems to fail (that is "no exceptions").

[pallisvans]

Something is really wrong.

OpenSubtitles works for me. Did you enter your login credentials?     

I get the following screen when trying to search for subtitles. 



I am using the same credentials as I am using on opensubtitles.org. I just tried logging in from my desktop and here I have no problems. I get the same error when trying on my Raspberry Pi running LibreELEC. 

Try re-entering your password. That worked for me when I had this problem.

[zeliax]

OpenSubtitles works for me. Did you enter your login credentials?     

I get the following screen when trying to search for subtitles. 



I am using the same credentials as I am using on opensubtitles.org. I just tried logging in from my desktop and here I have no problems. I get the same error when trying on my Raspberry Pi running LibreELEC.  

Try re-entering your password. That worked for me when I had this problem. 

Thanks for the suggestion, but this was the first I did when the error occurred.