issue scraping show - 'Root element is missing.'
#1
Hey @DanCooper

I hope you are well Smile

I'm having an issue scraping the show Peaky Blinders.. I wonder if you might know of a fix for it?

Thanks in advance!
-Z



Actions taken:
  1. Right click show
  2. Click Rescrape show
  3. Choose suggested IMDB match
  4. Click OK

Error message in UI:
Code:

---------------------------
Ember Media Manager
---------------------------
Root element is missing.
---------------------------
OK   
---------------------------
Relevant log lines:
rovayokenu (paste)
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#2
Looks like an issue with the XML file that the TVDb API sends for this specific tv show. Maybe you have to wait for the next cache refresh on the TVDb server (maybe 24h?).
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#3
@zerocool_ie

Can you provide the link to the tv show thanks. I am unable to find it.
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#4
(2019-07-31, 09:58)Karellen Wrote: @zerocool_ie

Can you provide the link to the tv show thanks. I am unable to find it.
If it's the tvdb link you are after
The legacy one is broken atm https://www.thetvdb.com/?tab=series&id=270915 (thread here) you have to use https://www.thetvdb.com/series/peaky-blinders
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#5
(2019-07-31, 09:27)DanCooper Wrote: Looks like an issue with the XML file that the TVDb API sends for this specific tv show. Maybe you have to wait for the next cache refresh on the TVDb server (maybe 24h?).

Same thing just now Sad, will try again tomorrow.

 
(2019-07-31, 09:58)Karellen Wrote: @zerocool_ie

Can you provide the link to the tv show thanks. I am unable to find it.

As @komplex said (thanks for the TVDB forum link!):
https://www.thetvdb.com/series/peaky-blinders
https://www.imdb.com/title/tt2442560

My data scrapers are set to use IMDB (for Certification & Ratings only), then TVDB for all other fields.
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#6
Thanks. It seems as if the show had not been completely transferred as mentioned here... https://forums.thetvdb.com/viewtopic.php?f=18&t=57578

Might work now?

In case you are not aware TVDB are transferring their DB to a new site. Might be glitches for the next couple of days.
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#7
(2019-07-31, 21:55)Karellen Wrote: Thanks. It seems as if the show had not been completely transferred as mentioned here... https://forums.thetvdb.com/viewtopic.php?f=18&t=57578

Might work now?

In case you are not aware TVDB are transferring their DB to a new site. Might be glitches for the next couple of days.
Same again just now. I'll try again in a few days, thanks all! Smile
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#8
Working now, show just scraped successfully.
Thanks for the advice folks!
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issue scraping show - 'Root element is missing.'00