[DenmanGuy]

Hello. I'm using Leia 18.4 running in Windows 10, and have the video player Subtitle settings defaulted to Enable subtitles.  I've downloaded subtitles for a TV series episode, and that's cool. But if I stop and restart Kodi, it now forgets that I've downloaded subtitles for that episode and I need to open the subtitles dialog and download them again. (Interestingly, it recalls the subtitle offset value that I set to sync the subtitles with the video so at least I don't have to repeat that exercise!)

Is this the expected behaviour? It would seem to me that if I've already downloaded the correct subtitles, I should see them appear without having to download them again. I've inspected the %AppData%\Kodi\cache folder and I can see the downloaded .srt files, but Kodi doesn't utilize them after a restart.

Any ideas?

[Karellen]

Which subtitle download service are you using.

A Debug Log will help which captures the problem after restart.

[DarrenHill]

Does Kodi have write access to the folder that contains the media?

In most cases that's where it tries to save the srt file iirc, and if it can't do that then they won't persist.