[jnardone]

Released TinyMediaManager 3.1.6 hanging on "Getting Mediainfo" when I try to "Update source(s)".  I can let it run all night and it never progresses.  System configuration is below.  I've tried re-installing, but it still hangs.  The drive the media being searched is a NAS drive connected through 1 GbE switch.    The mapped drive is excluded from Microsoft Defender Antivirus.  I have confirmed that the only application using network and CPU resources is TinyMediaManager when the "Getting Mediainfo" is hung.  I do however see TinyMediaManager Network read BW usage up at +700Mbps (88 MBps) in TaskManager.   What is odd, I installed the nightly update TinyMediaManager 3.1.7 (2020-06-25) with the exact same settings and do not experience any such hangs.  Anyone with a pointer on how to get this going on the released version? 

Window 10 2004 (OS build 19041.329)
Java 32-bit V8 Build 251
TinyMediaManager 3.1.6

[jnardone]

I never saw a response for this issue, but still having issues with TMM hanging on "Getting Mediainfo" on 3.x.    I completely removed all previous installations and started with a new media on a synology NAS server.  Any pointers?  When I dig into the logs, I see...

2020-10-12 13:11:51,799 INFO  [tmmpool-main-task-T1-G2] o.t.c.t.tasks.TvShowUpdateDatasourceTask:307 - getting Mediainfo...
2020-10-12 13:21:46,905 INFO  [tmmpool-mediainfo-T1-G31] o.tinymediamanager.core.MediaFileHelper:1108 - Mediainfo could not open as UDF - Invalid Anchor Volume Pointer Descriptor
2020-10-12 13:21:46,905 INFO  [tmmpool-mediainfo-T1-G31] o.tinymediamanager.core.MediaFileHelper:1148 - Could not find a valid MediaFile.
2020-10-12 13:32:41,827 INFO  [tmmpool-mediainfo-T1-G33] o.tinymediamanager.core.MediaFileHelper:1108 - Mediainfo could not open as UDF - Invalid Anchor Volume Pointer Descriptor
2020-10-12 13:32:41,827 INFO  [tmmpool-mediainfo-T1-G33] o.tinymediamanager.core.MediaFileHelper:1148 - Could not find a valid MediaFile.
2020-10-12 13:43:16,737 INFO  [tmmpool-mediainfo-T1-G35] o.tinymediamanager.core.MediaFileHelper:1108 - Mediainfo could not open as UDF - Invalid Anchor Volume Pointer Descriptor
2020-10-12 13:43:16,738 INFO  [tmmpool-mediainfo-T1-G35] o.tinymediamanager.core.MediaFileHelper:1148 - Could not find a valid MediaFile.
2020-10-12 13:53:56,229 INFO  [tmmpool-mediainfo-T1-G37] o.tinymediamanager.core.MediaFileHelper:1108 - Mediainfo could not open as UDF - Invalid Anchor Volume Pointer Descriptor
2020-10-12 13:53:56,229 INFO  [tmmpool-mediainfo-T1-G37] o.tinymediamanager.core.MediaFileHelper:1148 - Could not find a valid MediaFile.

[mlaggner]

are you using BluRay ISO files? If yes, it could be possible that neither Java or libmediainfo is able to open the file. In this case please mount the ISO file into your System and get mediainfo via MediaInfo GUI and export the mediainfo.xml for that file.

I've never done it myself so I don't know the exact process, but I hope some of our power users here can you guide to the exact process of creating those mediainfo.xml files

[jnardone]

I have just standard DVD ISO files.  I tried a clean install and removed Kodi to see if that was in someway causing some problems.  The trace.log errors are pointing to some type of ISO file reading problem.  Any debug next steps?  


2020-10-13 17:14:46,692 DEBUG [tmmpool-mediainfo-T1-G121] o.tinymediamanager.core.MediaFileHelper:697 - start MediaInfo for \\RACKSTATION\TV Shows\The Pink Panther Classic Cartoon Collection (2006)\Pink Panther Classic Cartoon Collection Volume 1 Pranks In The Pink.iso
2020-10-13 17:14:46,706 TRACE [tmmpool-mediainfo-T1-G121] o.tinymediamanager.core.MediaFileHelper:? - ISO: Open
2020-10-13 17:14:46,728 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 65
2020-10-13 17:14:46,728 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 191
2020-10-13 17:14:46,729 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:14:46,730 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
.....  [200KB more of the same error message before I killed process after a few hours]
.....
2020-10-13 17:17:59,032 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,033 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,033 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,033 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,033 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,033 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,034 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,034 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,034 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,034 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,034 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64
2020-10-13 17:17:59,035 DEBUG [tmmpool-mediainfo-T1-G121] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:114 - Found unknown descriptor with type 64

[mlaggner]

looks like you've got a DVD iso which is not parseable with the Iso9660 implementation of v3..
there have been many changes to this handling in v4, but it could still be possible that v4 is not able to parse that too.. if that is still not working with v4 the only way to have a look at that would to debug exactly this iso file by one of us.

the safest way would be to mount it in windows and extract a mediainfo.xml file with mediainfo

[jnardone]

v4 appeared to have the same challenges with those particular DVDs.  After some more trouble shooting, I believe the issue is is related to corrupted ISO files.  I'm not sure how (either random failure on the NAS or somehow going from daily to release versions of tmm), but was able to fix by archiving the original DVD ISOs.  I'm now able to get tmm to not hang on "getting media."   There are still a few errors being captured in the  trace.log file that may be making it take long than it should, but it does complete.  Below are a copy of a few of those errors in the trace.log file.

...
2020-10-15 13:27:43,546 DEBUG [tmmpool-mediainfo-T1-G659] o.tinymediamanager.core.MediaFileHelper:697 - start MediaInfo for \\RACKSTATION\Movies\Arthur and the Invisibles (2006)\Arthur and the Invisibles (2006).iso
2020-10-15 13:27:43,550 TRACE [tmmpool-mediainfo-T1-G659] o.tinymediamanager.core.MediaFileHelper:? - ISO: Open
2020-10-15 13:27:43,578 DEBUG [tmmpool-mediainfo-T1-G659] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:103 - Found primary descriptor
2020-10-15 13:27:43,581 TRACE [tmmpool-mediainfo-T1-G659] o.tinymediamanager.core.MediaFileHelper:? - ISO: got entry FOLDER.JPG, size : 64575
2020-10-15 13:27:43,587 INFO  [tmmpool-mediainfo-T1-G659] o.tinymediamanager.core.MediaFileHelper:1038 - Mediainfo could not open as ISO9660 - String index out of range: 14576
...
2020-10-15 13:27:58,413 DEBUG [tmmpool-mediainfo-T1-G662] o.tinymediamanager.core.MediaFileHelper:697 - start MediaInfo for \\RACKSTATION\Movies\Million Dollar Arm (2014)\Million Dollar Arm (2014).iso
2020-10-15 13:27:58,418 TRACE [tmmpool-mediainfo-T1-G662] o.tinymediamanager.core.MediaFileHelper:? - ISO: Open
2020-10-15 13:27:58,436 DEBUG [tmmpool-mediainfo-T1-G662] c.g.s.j.l.i.Iso9660VolumeDescriptorSet:103 - Found primary descriptor
....
2020-10-15 13:28:21,958 TRACE [tmmpool-mediainfo-T1-G662] o.tinymediamanager.core.MediaFileHelper:? - ISO: got entry VTS_22_1.VOB, size : 14336
2020-10-15 13:28:21,962 TRACE [tmmpool-mediainfo-T1-G662] o.tinymediamanager.core.MediaFileHelper:? - ISO: finalize entry
2020-10-15 13:28:21,966 INFO  [tmmpool-mediainfo-T1-G662] o.tinymediamanager.core.MediaFileHelper:1148 - Could not find a valid MediaFile.
2020-10-15 13:28:21,969 INFO  [tmmpool-main-task-T1-G2] o.t.c.m.tasks.MovieUpdateDatasourceTask:311 - Done updating datasource - took 00:02:24.985