subtitles fail to load successfully
#1
Kodi 18.7 with opensource subtitles on Firestick 4k. Has worked well in the past. (Just updated to stable ver 18.8 but no change) Now I get an error that says 'subtitles failed to load successfully.' I have re-checked all Subtitle settings per Wiki pages and all *seems* ok. The same issue also occurred with Cinema HD 2.2.2. After uninstalling and re-installing, all works well there. I did use 'SD Maid' cleaner 4.15.9 a couple of times to clean up files...supposedly not harming data...and I'm wondering if a file got deleted. Can anyone point me in the right direction on where to start looking for problems, missing files/location or ? I feel pretty confident that this error has popped up in the past for other users. I know that Opensource subtitles can be a problem (based on some discussion topics) but sure could use some help here. TIA....
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#2
To receive meaningful assistance you will need to provide a full debug log.

The instructions are here... debug log (wiki)

If you are using the Basic Method, then ensure the following is applied...
1.Enable debugging in Settings>System Settings>Logging,
2.Restart Kodi
3.Replicate the problem.
4.Upload the log to Kodi Paste Site manually or use the Kodi Logfile Uploader. (wiki) With either method post the link to the log back here.

If you are using the Advanced Method ensure you have correctly created and applied the advancedsettings.xml file (wiki)

In both instances, you should see the word DEBUG throughout the log.

Note: Full logs only. No partial or redacted logs
Do NOT post your logs directly into the forum. Use the Kodi Paste Site. Post the link to your pasted log in the forum
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