Ratings Gone
#1
All of a sudden all of my RPis are missing all the ratings except IMDB. I have but changed a thing and it's been working fine for months. Am I the only one?
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#2
(2020-12-06, 21:04)hootie318 Wrote: All of a sudden all of my RPis are missing all the ratings except IMDB. I have but changed a thing and it's been working fine for months. Am I the only one?

Yes , All of my Rating are gone too
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#3
Can somebody tell me if this is a bug or something I messed up?
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#4
(2021-01-09, 05:56)hootie318 Wrote: Can somebody tell me if this is a bug or something I messed up?
We can't. We need a Debug Log that captures the issue to determine what has happened.

Are you sure your ratings are gone? Have you checked the database? If you don't know how, I can check for you. PM me the database and tell me a couple of movies that have ratings missing, and what those ratings were -imdb, tmdb, tvdb etc
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Links to : Official:Forum rules (wiki) | Official:Forum rules/Banned add-ons (wiki) | Debug Log (wiki)
Links to : HOW-TO:Create Music Library (wiki) | HOW-TO:Create_Video_Library (wiki) || Artwork (wiki) | Basic controls (wiki) | Import-export library (wiki) | Movie sets (wiki) | Movie universe (wiki) | NFO files (wiki) | Quick start guide (wiki)
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#5
Image
Ratings works for me
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#6
(2021-01-09, 06:12)Karellen Wrote:
(2021-01-09, 05:56)hootie318 Wrote: Can somebody tell me if this is a bug or something I messed up?
We can't. We need a Debug Log that captures the issue to determine what has happened.

Are you sure your ratings are gone? Have you checked the database? If you don't know how, I can check for you. PM me the database and tell me a couple of movies that have ratings missing, and what those ratings were -imdb, tmdb, tvdb etc

My apologies. I did not see this response. Here is the log from today. The very last step was navigating to movies.

hastebin - gurupaqahi (kodi.tv)
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#7
(2021-02-24, 19:09)hootie318 Wrote:
(2021-01-09, 06:12)Karellen Wrote:
(2021-01-09, 05:56)hootie318 Wrote: Can somebody tell me if this is a bug or something I messed up?
We can't. We need a Debug Log that captures the issue to determine what has happened.

Are you sure your ratings are gone? Have you checked the database? If you don't know how, I can check for you. PM me the database and tell me a couple of movies that have ratings missing, and what those ratings were -imdb, tmdb, tvdb etc

My apologies. I did not see this response. Here is the log from today. The very last step was navigating to movies.

hastebin - gurupaqahi (kodi.tv)
I am not sure if I have the verbiage correct. I mean my Rotten Tomato, Metacritic, and extra IMDB icons are gone.
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#8
(2021-02-25, 23:27)hootie318 Wrote: I am not sure if I have the verbiage correct. I mean my Rotten Tomato, Metacritic, and extra IMDB icons are gone.
It may have something to do with this error repeated through your log...


2021-02-24 10:52:39.598 T:2741617520 ERROR: EmbyCon.resources.lib.downloadutils|ERROR|Unable to connect to 192.168.1.15:5004 : [Errno 110] Connection timed out

I don't use embycon, so others will need to assist or ask in the appropriate thread.
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Links to : Official:Forum rules (wiki) | Official:Forum rules/Banned add-ons (wiki) | Debug Log (wiki)
Links to : HOW-TO:Create Music Library (wiki) | HOW-TO:Create_Video_Library (wiki) || Artwork (wiki) | Basic controls (wiki) | Import-export library (wiki) | Movie sets (wiki) | Movie universe (wiki) | NFO files (wiki) | Quick start guide (wiki)
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#9
(2021-02-26, 01:03)Karellen Wrote:
(2021-02-25, 23:27)hootie318 Wrote: I am not sure if I have the verbiage correct. I mean my Rotten Tomato, Metacritic, and extra IMDB icons are gone.
It may have something to do with this error repeated through your log...


2021-02-24 10:52:39.598 T:2741617520 ERROR: EmbyCon.resources.lib.downloadutils|ERROR|Unable to connect to 192.168.1.15:5004 : [Errno 110] Connection timed out

I don't use embycon, so others will need to assist or ask in the appropriate thread.
I can get it with the Horizon skin in the poster view but not in Zephyr or Aura. I used to get it in Aura. I also did a new install of the OS and the Aura Skin. Same results on Aura and Horizon
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#10
I don't really know where your ratings are coming from. Are you scraping them or are they coming from one of the helper addons?

This is why I asked for your database to see what ratings you have in there.

But if you can get ratings in one skin, but not another, then it seems to be a skin problem, and I don't know if Aura is still supported.
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Links to : Official:Forum rules (wiki) | Official:Forum rules/Banned add-ons (wiki) | Debug Log (wiki)
Links to : HOW-TO:Create Music Library (wiki) | HOW-TO:Create_Video_Library (wiki) || Artwork (wiki) | Basic controls (wiki) | Import-export library (wiki) | Movie sets (wiki) | Movie universe (wiki) | NFO files (wiki) | Quick start guide (wiki)
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#11
(2021-02-27, 02:28)Karellen Wrote: I don't really know where your ratings are coming from. Are you scraping them or are they coming from one of the helper addons?

This is why I asked for your database to see what ratings you have in there.

But if you can get ratings in one skin, but not another, then it seems to be a skin problem, and I don't know if Aura is still supported.

The ratings that I had became visible following the steps to enter my API keys in Zephyr Leia which is why I switched. Then I saw Aura and installed it and I was still able to get ratings. The ratings always took a few seconds to appear each time so I assumed they were constantly being called from the Internet or cached once loaded. 

I can get them in Horizon but only in the Landscape poster or Landscape Banner view. I prefer Aura or Zephyr Leia but with those skins the ratings no longer load. I would keep Horizon if it had a List or Low List view with the ratings.

Oh well. No biggie. I only asked if it was something I might be missing or a known issue with a fix.
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#12
Aura gets ratings from skinhelper, Horizon from tmdbhelper
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#13
My problem is I am not getting Votes & Studio Logos in "Home widgets" but inside and Hubs I am getting all ratings ,how to enable votes & studio logos in HOME ? remember I am not using skin helper in matrix  for compatibility

Home

Image

Hubs and inside ( all ratings & votes working )

Image
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#14
(2021-03-10, 20:13)nazim12 Wrote: My problem is I am not getting Votes & Studio Logos in "Home widgets" but inside and Hubs I am getting all ratings ,how to enable votes & studio logos in HOME ? remember I am not using skin helper in matrix  for compatibility

Home

Image

Hubs and inside ( all ratings & votes working )

Image
That skin it is?
I like it. Any download link?
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#15
(2021-03-10, 20:13)nazim12 Wrote: My problem is I am not getting Votes & Studio Logos in "Home widgets" but inside and Hubs I am getting all ratings ,how to enable votes & studio logos in HOME ? remember I am not using skin helper in matrix  for compatibility

Home

Image

Hubs and inside ( all ratings & votes working )

Image
This looks very cool, only thing missing is critics consensus on second image
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