2020-12-15, 03:55
I have thought long and hard before coming to my opinion here. Since the project has been removed from open source, that means that contributions, like looking into bugs, are no longer open source. I am happy to report issues and help determine where the issue is, but I would then ask that I get paid for my time to help improve your software. As a developer of a paid application, I understand the profit model. As a user of FOSS software, I understand that model as well. The advantage you get from FOSS is community help, which now that there is a cost to the software, that benefit should also be removed.
Just my opinion, and I do not mean this in any negative way. I think your software is great and have been somewhat active in reporting issues and helping to diagnose them. However, I felt my time was "paid for" as there was no charge to me to use it. But now, issues reported end up improving a paid product, and that I will not do. I spend a good amount of time providing debug information to open source projects, but I do so with the understanding that the developer(s) appreciate the help on improvements.
I am happy to continue to report issues as I see them while I still use this product, and I will report with as much detail as I can, but I am not going to spend time trying to debug on my end without compensation.
Just my opinion, and I do not mean this in any negative way. I think your software is great and have been somewhat active in reporting issues and helping to diagnose them. However, I felt my time was "paid for" as there was no charge to me to use it. But now, issues reported end up improving a paid product, and that I will not do. I spend a good amount of time providing debug information to open source projects, but I do so with the understanding that the developer(s) appreciate the help on improvements.
I am happy to continue to report issues as I see them while I still use this product, and I will report with as much detail as I can, but I am not going to spend time trying to debug on my end without compensation.