Solved KODI now very slow to open any video files since MATRIX upgrade
#1
Hello,

been searching the forum for similar issue for a couple of day but I did not find anything close...

My problem is : since MATRIX upgrade each time I launch a video file now (any type SD, HD, mkv, avi, h264, h265, dolby or aac, ....) the GUI is like freezing for 15 to 25 second (never less), even the debug info are frozen during this time, and finnally the file gets opened and plays perfectly correct after that. No stutter or else, just nice.
Absolutely no issue or delay opening audio files, or pictures.

So my problem is just the extreme delay between selecting the movie/episode and the actual start. It used to be just a couple of seconds with LEIA on the exact same config.

I use: VERO4K+, with all videos on local USB disks via a poweredhub.

If you want to check the logs :
test video file is named 'Une Nuit au Gramusset'
TimeStamp for select : 14:54:58.233
Timestamp when actual starting : 14:55:24.205 (!)
Only 3 strange ERROR message in between as I can see, just before the movie kicks in: can they be related ?

2021-09-03 14:55:24.195 T:2600 ERROR <general>: GetDirectory - Unhandled exception
2021-09-03 14:55:24.195 T:2600 ERROR <general>: GetDirectory - Error getting /home/osmc/.kodi/temp/
2021-09-03 14:55:24.195 T:2600 ERROR <general>: GetDirectory - Error getting special://temp/


Thanks for your help, my only issue since MATRIX upgrade, but this is really annoying for now.

Here is a complete log file .

https://paste.osmc.tv/eyarudivub
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#2
(2021-09-03, 15:35)rockrider69 Wrote: been searching the forum for similar issue for a couple of day but I did not find anything close...

To be honest, you have a Vero4K+ device, which runs the OSMC OS... So why not seek support on the OSMC forum directly?
It's not that we don't want to hand out support for that device, but the people at OSMC have more technical insight in all of its workings.
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#3
Ah you're correct, I will repost at the right place then !
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#4
Sorry for a late update here, but in case it can help anyone ...

back then I quickly got an answer from the OSMC team, and it seems I had some kind of problem with the /temp directory after the upgrade. Not alone with this...
Just deleting/recreating .kodi/temp fixed the issue.
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#5
Thread marked solved.
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#6
Had the same issue on nVidia Shied TV with 38 sec delay in playing videos Sad
  • I mounted the Shield in Windows
  • Navigated to the temp folder (where log files are stored)
  • Deleted it
  • Created a new empty folder called temp
  • Launched Kodi and it now plays video files immediately
Thanks for circling back with the fix Shy
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KODI now very slow to open any video files since MATRIX upgrade0