Broken The "Recent Donors" website is not OK(?)
#1
Question 
Hi,

I made via PayPal a donation more than a week ago, it seems it never showed up at the related website. I also don't got the "Donor" state therefore I assume that there is some problem, isn't it?

_Michael_
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#2
@pkscout
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#3
I'll check and talk to some of the team on the Slack channel.  The donor wall is not as straightforward as I wish it was, and sometimes PayPal (and Stripe, but to a lesser extent) donations just don't make it through like they should.
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#4
@_Michael_

Thank you for your donation, and our apologies for the hiccup.

Could you please PM me the details of the payment - date, amount, currency, and the email address you used for the payment. PM me or @DarrenHill who will eventually do the checking when he returns from his business trip.
It will help us track down the donation.

Regards

(thanks pkscout)
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Links to : Official:Forum rules (wiki) | Official:Forum rules/Banned add-ons (wiki) | Debug Log (wiki)
Links to : HOW-TO:Create Music Library (wiki) | HOW-TO:Create_Video_Library (wiki) || Artwork (wiki) | Basic controls (wiki) | Import-export library (wiki) | Movie sets (wiki) | Movie universe (wiki) | NFO files (wiki) | Quick start guide (wiki)
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#5
No problem, the PM is out.
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#6
Just to follow up, this is a known issue with the process that takes the PayPal info after payment and stores it.  The Team has been looking into the issue, but no resolution yet.
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