[Apple TV] XBMC no longer updating library
#16
Is this happening again? As of today my TV Shows stopped working. I can't get them scrapped.
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#17
Same here.
Even factory reset my AppleTV, and started from scratch. Can´t find any shows now, when using thetvdb.com as scraper.
Movies scrapes fine.

Using Windows XBMC the scraper works, using PLEX scraping works (almost always).

Pastebin: http://pastebin.com/m7b45b374
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#18
I left my Apple TV rebuilding the XBMC library all night. It scraped all of my movies but only 10 TV showa (out of 31) with a few episodes each. I don't know what's going on, why it can't scrape it's contents.

It's nice to hear I'm not the only one with this problem though.
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#19
Ok, I'm getting the same thing too so I bumped up the log level and had a look at what the logs said on my aTV...

22:12:41 T:43511296 M: 16490496 INFO: Get URL: http://www.thetvdb.com/api/1D62F2F90030C...all/en.zip
22:12:43 T:43511296 M: 16494592 NOTICE: HTTP: connect select failed: Operation now in progress
22:12:43 T:43511296 M: 16502784 ERROR: Unable to connect to http://www.thetvdb.com: 36
22:12:43 T:43511296 M: 16502784 ERROR: InternalGetEpisodeList: Unable to retrieve web site
22:12:43 T:43511296 M: 16502784 DEBUG: DoScan - Finished dir: smb://SERVER/disk1/TV/Dollhouse/
22:12:43 T:43511296 M: 16498688 DEBUG: Process - Finished scan

Now, error '36' as I understand it is when the request is still in progress but it returns an error because it took too long. It seems to die if the response is any more than about 5 seconds.

Running this:
$ time curl http://www.thetvdb.com/api/1D62F2F90030C...all/en.zip
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>302 Found</title>
</head><body>
<h1>Found</h1>
<p>The document has moved <a href="http://zip.thetvdb.com/data/zip/en/82046.zip">here</a>.</p>
<hr>
<address>Apache/2.2.9 (Debian) PHP/5.2.6-5 with Suhosin-Patch Server at http://www.thetvdb.com Port 80</address>
</body></html>

real 0m20.926s
user 0m0.007s
sys 0m0.008s

Shows me that thetvdb.com is taking 20 seconds to hand back that request, so it could be some network congestion on their part. A way to fix it, at least temporarily, might be to increase the timeout for accessing the scrapers. I have no idea where that might be though...
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#20
I'm having this problem, too, but a few days ago it was working just fine. Now XBMC can't connect to thetvdb.com.

I've tried deleting the database and removing the source and starting over, but no luck.

IMDB seems to work fine for indexing my movies. When using IMDB to try to index TV shows, XBMC gives it the old college try, but ends up with a complete mess.
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#21
scooter- Wrote:Ok, I'm getting the same thing too so I bumped up the log level and had a look at what the logs said on my aTV...

22:12:41 T:43511296 M: 16490496 INFO: Get URL: http://www.thetvdb.com/api/1D62F2F90030C...all/en.zip
22:12:43 T:43511296 M: 16494592 NOTICE: HTTP: connect select failed: Operation now in progress
22:12:43 T:43511296 M: 16502784 ERROR: Unable to connect to http://www.thetvdb.com: 36
22:12:43 T:43511296 M: 16502784 ERROR: InternalGetEpisodeList: Unable to retrieve web site
22:12:43 T:43511296 M: 16502784 DEBUG: DoScan - Finished dir: smb://SERVER/disk1/TV/Dollhouse/
22:12:43 T:43511296 M: 16498688 DEBUG: Process - Finished scan

Now, error '36' as I understand it is when the request is still in progress but it returns an error because it took too long. It seems to die if the response is any more than about 5 seconds.

Running this:
$ time curl http://www.thetvdb.com/api/1D62F2F90030C...all/en.zip
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>302 Found</title>
</head><body>
<h1>Found</h1>
<p>The document has moved <a href="http://zip.thetvdb.com/data/zip/en/82046.zip">here</a>.</p>
<hr>
<address>Apache/2.2.9 (Debian) PHP/5.2.6-5 with Suhosin-Patch Server at http://www.thetvdb.com Port 80</address>
</body></html>

real 0m20.926s
user 0m0.007s
sys 0m0.008s

Shows me that thetvdb.com is taking 20 seconds to hand back that request, so it could be some network congestion on their part. A way to fix it, at least temporarily, might be to increase the timeout for accessing the scrapers. I have no idea where that might be though...


You are correct, the problem is TheTVdb and not XBMC. Using XBMC Media Companion to scrape my TV Show I get the following error:

Unable to load webpage http://www.thetvdb.com/api/GetSeries.php...anguage=en



System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 70.98.76.33:80

at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)

at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)

--- End of inner exception stack trace ---

at System.Net.HttpWebRequest.GetResponse()

at Media_Companion.options.loadwebpage()
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#22
time curl as of today at 6:23 pm for http://www.thetvdb.com:

real: 0m42.79s

That'simply too long, no wonder the XBMC times out!
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#23
Same problem started occurring here yesterday. Running the Linux version.
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#24
thetvdb seems EXTREMELY slow and was down for a bit today... pretty sure that's the reason scrapes are failing. but i'll wait for a dev to chime in.
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#25
Seems to be working now, anyone care to comment?
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#26
thetvdb.com was having problems for a few days. I ran into the same issues as I took the weekend to rework my shows. That's about it. Do a clean library and then update and it should bring in anything missing.
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#27
ERROR: Unable to connect to http://www.thetvdb.com: 36

I'm getting the same error in my log. I deleted the database and tried starting over. This is discouraging. Sad
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#28
jtp8736 Wrote:ERROR: Unable to connect to http://www.thetvdb.com: 36

I'm getting the same error in my log. I deleted the database and tried starting over. This is discouraging. Sad

Seems a bit slow again...
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#29
still failing for me
... shame
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#30
jayhawk785 Wrote:still failing for me
... shame

It's working right now, albeit a bit slow. It was down a few hours ago though...
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[Apple TV] XBMC no longer updating library0