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Give this a try. Remove the year from the name of your season folder so that it is simply "season.1" and try another scan.
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Just tried, and came up with the error "could not download information, unable to connect to remote server" - I've been stuck on this for days now, so annoying! Thanks for help though!
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Can anyone help? Very stuck over this problem? x
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Thanks for your comprehensive reply! I have checked all of the above criteria and all is met. I can't seem to work out why im getting this problem. I am going to run the debug logging and upload the log but if that doesnt do it i may consider reinstalling xbmc all together
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I attempted to run the debug logging however, for some reason the file wasn't appearing where it said it was saving to, so i have decided to uninstall and reinstall it and see how this goes, will keepyou posted!!
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2013-03-07, 05:14
(This post was last modified: 2013-03-07, 05:15 by Nate8727.)
Rename Season.1 to Season 01
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I am having the same problem. I've been using xbmc for over a year and now since the beginning of the week, no new tv show episodes will add to the library. The log advises that it is "unable to parse website".
Movies will add to the library fine but if I try to go into any existing TV Show > C > Show TV Information > Refresh it comes back that it cannot connect to remote server.
Nothing has changed on my nas or my machine. New TV Shows won't add and existing TV Shows won't refresh. Is it a problem with TVDB?
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I re-installed the program but this did not fix the issue, neither has renaming any of the files! I really want it to work am thinking about trying to find an alternative download or upload the files from a dvd.
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I just attempted to add another series to my collection this afternoon and I also get the message.
I decided to give it another go while I was posting so that I could type in the exact error message and it appears to be working again.
It is now working for me (when it wasn't earlier today), anyone who was having issues may want to try again.
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Yep, in the UK here and The TVDB scraper is not playing well. Seeing "could not download information unable to connect to remote server" type error 99/100 times trying to scrape something.
TheTVDB needs mirrors, really. At least a couple of times a year it goes down for a while or gets overloaded. I appreciate the fact it is free, but yeah, mirrors would help a lot. Then XBMC could look down the mirrors list before giving the fail message. Even if brand new episodes wouldn't scrape, at least 95% of everything else would, which is a fair solution.