2013-05-29, 00:46
I want to suggest that everyone reading this email amazon, I doubt it will make a difference but they will not know unless we try. Perhaps if a couple hundred users send them an email they will take notice. I would suggest focusing on the legal purchase of this content, the expectation that the content would play on whatever device we choose, etc.. etc... We are not a group of piraters, we are a group of people just wanting to stream content on a device of our choosing. Here is what I wrote:
I want to voice my concern and disappointment that Amazon has chosen the horrible DRM setup that makes streaming very difficult on non proprietary machines. There is a large community of Amazon prime users who use non proprietary software to watch legally purchased/rented videos and amazon has taken this ability away from us. Devices such as XBMC, Roku, etc....now will be unable to stream content.
This being said I hope the change is made to allow these services to be used - I expect legally purchased material to run on any device that I choose to run it on and not to be pigeon holed into software/OS's that I don't want to have around.
If the change is not made before my Amazon prime expires I suspect I'll be giving up the service. Furthermore, I will be unlikely to purchase further movies/shows from your service and I will encourage others on the forums to do the same. I suggest you google a bit to see how people use your product before making these one sided changes that hurt customers.
Thank you for your time and I hope to see changes in the near future.
I want to voice my concern and disappointment that Amazon has chosen the horrible DRM setup that makes streaming very difficult on non proprietary machines. There is a large community of Amazon prime users who use non proprietary software to watch legally purchased/rented videos and amazon has taken this ability away from us. Devices such as XBMC, Roku, etc....now will be unable to stream content.
This being said I hope the change is made to allow these services to be used - I expect legally purchased material to run on any device that I choose to run it on and not to be pigeon holed into software/OS's that I don't want to have around.
If the change is not made before my Amazon prime expires I suspect I'll be giving up the service. Furthermore, I will be unlikely to purchase further movies/shows from your service and I will encourage others on the forums to do the same. I suggest you google a bit to see how people use your product before making these one sided changes that hurt customers.
Thank you for your time and I hope to see changes in the near future.