[twelvebore]

You will never say RPi is a faulty device just because it even can not playback BD 3D iso, then how can you say VidOn Box is a faulty box because when streaming the 25Hz or 29.970Hz BD will have some microstuttering?
Think about your words.

Christ on a bike.

The RPi is a device designed and sold by a charity (not-for-profit) for educational purposes. It just so happens that the nice people here have put together a free piece of software that turns it into a very-nearly-perfect media player. Playing BD 3D ISOs was not part of the design brief of the device, it's not listed by the RPi Foundation as something it can do. The RPi cannot be regarded a failure, or faulty regardless of what it can or cannot do as a media player. It's not what it was designed for, it's not what it was marketed for, and no-one has been promised anything when they handed over their money. RPi can be regarded as a failure if it doesn't teach kids to code, but that's a whole different issue.

You represent a for-profit organisation. You charge money for a device, and an on-going subscription for ... whatever, promising certain levels of performance and capability from your product. Your device can be regarded a failure, or faulty if you do not deliver on this.

That's the difference. You charge money based on suitability for a specific use-case, the RPi Foundation do not, and nor do the Kodi Foundation as it happens.

Money is the difference. You charge money, your customers expect what you say they're going to get. That a kids educational toy with some free software delivers 90% of what you charge quite a bit of money for is why people get so heated.

Think about that.