2013-04-23, 05:15
I left some feedback on their FB page. Don't think it will do any good but I might as well try.
(2013-04-23, 06:09)victorysshadow Wrote: don't really know if this helps, but amazon videos work on roku and are not encrypted or drm'd. could a similar thing be done on xbmc? i think a lot of the tv programs work the same way. i don't know what protocol and stuff the roku uses though.
vs
Quote:Thanks for contacting Amazon.com
From your email I understand that earlier you were able to stream Amazon instant videos using the XBMC media player, but currently you're unable to do so. I'm so sorry for any inconvenience caused in this regard. I'll do my best to provide through answer to your query in this message.
After looking into your query I've checked with my technical teams and tried to get information on streaming of Amazon instant videos on XBMC media player. They have confirmed that at this time due to some compatibility issues and DRM license authorization Amazon instant videos aren't supported on third party media players. I'm so sorry for any disappointment this might have caused to you. I can understand that making Amazon instant videos available on third party media players would add to the convenience of many customers. But due to some compatibility issues with platforms and DRM authorization we're unable to do so. I hope you understand our limitation in this regard.
But please be assured that we're constantly working on improvements to our Amazon instant video service and hope to introduce more features in the coming future. I've marked your comments as feedback and forwarded it to the Amazon instant video development team for further consideration as we make future improvements. Customer feedback like yours is very important in helping us continue to improve the experience of using our digital video service
Considering that you could stream Amazon instant videos on XBMC media player you opted for prime membership, but as of now you're unable to do so, then please let us know if you would like to cancel your annual subscription for Amazon prime membership.
Please visit the following link to provide the information we requested:
http://www.amazon.com/rsvp-mi?c=ydefdgaw...7503&q=o2r
We look forward to hearing from you soon.
Best regards,
Adam S
(2013-04-23, 14:21)varanasi Wrote: With amazon dead and the ability to watch netflix looking imperilled, xbmc has lost some significant usefulness in the last couple weeks. XBMC and its addons are wonderful, and I'll continue to use them, but these twin whacks are the kind of thing that can kill projects.
I'm not sure what the long-term solution might be. We all seem to be increasingly entrapped by these very closed, corporate-based services that we feel we need. And as long as that trend continues the irrational or at least arbitrary changes to their services and compatibility will be constant.
In the short-term, I don't grasp the technical reasons that prevent an xbmc addon from working with these services but allow me to use them in a linux browser window.
Quote:...
I understand that you'd watched your Amazon Instant Videos on your XMBC Media Center PC's. But, you're facing issues now as you're unable to stream Amazon Instant Videos. I apologize;
Please be informed that the XMBC has launched a new updated version and after which, you were unable to stream the videos.
You might want to contact the XMBC support over this issue as they may be able to assist you. Here's the link to contact them :
Website : http://xbmc.org/about/contact/
...
(2013-04-24, 07:09)Hansaplast Wrote: Today I did got this reply ...Oh... thats what did it...
Either I missed that (which is of course a possibility) or they forgot to inform you guys that you "launched" a new version ...?
Quote:...
I understand that you'd watched your Amazon Instant Videos on your XMBC Media Center PC's. But, you're facing issues now as you're unable to stream Amazon Instant Videos. I apologize;
Please be informed that the XMBC has launched a new updated version and after which, you were unable to stream the videos.
You might want to contact the XMBC support over this issue as they may be able to assist you. Here's the link to contact them :
Website : http://xbmc.org/about/contact/
...