2013-08-14, 18:11
Good evening wgstarks,
Could you please run a test defining just one source as your movie source with just a couple of movies in it, previously stripped from all fanart (poster, clear logo, etc) that might be present in the movie folders along with the video files. Define the content of this source as movies to be scanned recursively and deselect 'contain movie that matches the folder name'. Just make sure your video file follows the naming convention <movie> (year).ext, e.g., Time Masters (1982).mkv. Please make sure you can find the movie titles in TMDB and at least one name matches (original or english name) and the year. Make sure there are posters and fanart (backdrop) listed for your movies in TMDB. Your folder could also be named according to same convention, but in the meantime we want to just run a quick test and make things simple to double check whether the artwork is being downloaded or not.
Make sure your internet connection is working and proceed to update the library. If you have poster and backdrop then things are working properly. Proceed with artwork downloader to download any clear logo or CDart or extra fan art available for you movies in fanart.tv (make sure there are, so this test makes sense). Attention: 1) Make sure the option 'show cdart' is selected from the viewtype settings that can be called upon the left pane (where you also call the artwork downloader from); 2) artwork downloader will download the image with the highest rating or the latest image of each class; it doesn't distinguish between languages because there is no way to define such attribute within fanart.tv, as far as I know. If the process brings in a logo with words in a foreign language then I advise you to download the image manually from fanart.tv and add it to your movie folder according to naming conventions or use the built-in 'download extra art' from the Information pane of each movie. The latter allows you to browse all fanart available and choose the one that best suits you and would be desirable that you check it is working for you.
Report back on the state of thing.
All best,
CF
Could you please run a test defining just one source as your movie source with just a couple of movies in it, previously stripped from all fanart (poster, clear logo, etc) that might be present in the movie folders along with the video files. Define the content of this source as movies to be scanned recursively and deselect 'contain movie that matches the folder name'. Just make sure your video file follows the naming convention <movie> (year).ext, e.g., Time Masters (1982).mkv. Please make sure you can find the movie titles in TMDB and at least one name matches (original or english name) and the year. Make sure there are posters and fanart (backdrop) listed for your movies in TMDB. Your folder could also be named according to same convention, but in the meantime we want to just run a quick test and make things simple to double check whether the artwork is being downloaded or not.
Make sure your internet connection is working and proceed to update the library. If you have poster and backdrop then things are working properly. Proceed with artwork downloader to download any clear logo or CDart or extra fan art available for you movies in fanart.tv (make sure there are, so this test makes sense). Attention: 1) Make sure the option 'show cdart' is selected from the viewtype settings that can be called upon the left pane (where you also call the artwork downloader from); 2) artwork downloader will download the image with the highest rating or the latest image of each class; it doesn't distinguish between languages because there is no way to define such attribute within fanart.tv, as far as I know. If the process brings in a logo with words in a foreign language then I advise you to download the image manually from fanart.tv and add it to your movie folder according to naming conventions or use the built-in 'download extra art' from the Information pane of each movie. The latter allows you to browse all fanart available and choose the one that best suits you and would be desirable that you check it is working for you.
Report back on the state of thing.
All best,
CF