Itunes could not backup because an error occurred (removed XBMC and good to go)
#1
I'm getting the "iTunes could not backup because an error occurred" with no error code. I've tried reading everything I could find for different fixes and nothing has worked.

Tried:
force backup by right click and select backup
Hard iPhone reset
kill iTunes and apple processes, restart iTunes
computer reboot
uninstall iTunes, re-install, reboot pc
delete photo cache from pc
delete all iPhone backups from pc
killed windows firewall

***found a post with similar issue and person fixed it by removing XBMC and icefilms off of an ipad****
http://www.sinfuliphone.com/showthread.php?p=730746

All I had to do was remove XBMC from my iphone and itunes backup worked perfect.

It's a Verizon iPhone 4 running ios 4.2.6. XBMC was the latest eden beta. Now I can upgrade to 5.0.1!
HTPC Specs:
95w 3 core AMD Phenom 8750 2.4GHz / MSI Media Live Diva 5.1 (MS-7411) Motherboard / On-board ATI Radeon HD3200 / On-board preamp 5.1 sound card / 4 x 1 terabyte sata segate 7200.12 / 8GB SDRAM / CORSAIR CMPSU-450VX 450W / SILVERSTONE Media Center HTPC Case / 1080p 42" Dynex LCD \ 5.1 Polk Audio Surround Sound - RM6750

Details of my fully automated, virtual Windows 7, HTPC setup here
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#2
I had the same issue and resolve it by deleting my old back up:
http://appletoolbox.com/2012/02/itunes-c...ow-to-fix/


Flook Wrote:I'm getting the "iTunes could not backup because an error occurred" with no error code. I've tried reading everything I could find for different fixes and nothing has worked.

Tried:
force backup by right click and select backup
Hard iPhone reset
kill iTunes and apple processes, restart iTunes
computer reboot
uninstall iTunes, re-install, reboot pc
delete photo cache from pc
delete all iPhone backups from pc
killed windows firewall

***found a post with similar issue and person fixed it by removing XBMC and icefilms off of an ipad****
http://www.sinfuliphone.com/showthread.php?p=730746

All I had to do was remove XBMC from my iphone and itunes backup worked perfect.

It's a Verizon iPhone 4 running ios 4.2.6. XBMC was the latest eden beta. Now I can upgrade to 5.0.1!
Reply
#3
I had the same problem and I got an message "iTunes could not back up the iPhone". That was really bad. What's worse, when I tried to backup to iCloud, it threw me a message say iCloud the last backup could not be completed. I thought it should not have something to do with storage (the free 5 GB) or network. I was not sure what the cause was so I tried every means I learned from Google, but still failed. Then I gave up on that and tried another way - to backup iPhone to PC.


iTunes could not back up the iPhone: http://www.iphonedata.net/how-to-fix-itu...ssage.html

backup iPhone to PC: http://www.iphonedata.net/backup-iphone-...cloud.html
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Itunes could not backup because an error occurred (removed XBMC and good to go)0