Posts: 10
Joined: Dec 2012
Reputation:
0
While troubleshooting a choppy video issue, I noticed an odd problem and I'm wondering if anyone can help me understand the nature of the problem, and possibly provide suggestions for a fix. Here's the Issue:
When I enable the Sync Playback to Display and/or Adjust Display Refresh Rate to Match Video settings in XBMC, and try to play any file, I get a "Mode Not Supported" message from my Samsung LED Smart TV. I have tried all the AV sync method settings without success. I am now running Frodo under Windows 8. Previously, I was running Eden under Windows 7 and having the exact same problems. Can anyone buy me a clue? Thanks and happy holidays!
Posts: 38
Joined: Apr 2012
Reputation:
1
Also have a samsung led smart tv and have same issue only with 720p tv shows,all movies in 720p are fine and everything 1080p and dvd play without any issues,using eden 11 and windows 7 professional.
Htpc A6-3500,Gygabyte GA-A75M-D2H,Samsung 830 64gb ssd,GSkills ripjaws 2x4gb,Apevia xmaster case with 500w psu,
Asus black internal bluray drive,logitech k400 wireless keyboard.
Posts: 10
Joined: Dec 2012
Reputation:
0
That's interesting. All the files I have been have been having problems with so far have been 720p TV shows -- in fact, the files have all been been PAL 25 fps 720p TV shows. It never occurred to me that movie files would not have the issue, or that the issue was limited to 720p files and that 1080p files would play without problems. I will test this on my setup. Thanks for your input.
Posts: 38
Joined: Apr 2012
Reputation:
1
2012-12-23, 17:32
(This post was last modified: 2012-12-23, 17:37 by kerlin219.)
No problem if your solve it let me know as i give up a while ago and just use vlc to play the 720p tv shows.
Just realised my tv shows are all english tv shows that will not play,Moone Boy ,An idiot abroad and Red dwarf
as i am based in the united states i wonder if thats the prob.
Htpc A6-3500,Gygabyte GA-A75M-D2H,Samsung 830 64gb ssd,GSkills ripjaws 2x4gb,Apevia xmaster case with 500w psu,
Asus black internal bluray drive,logitech k400 wireless keyboard.
Posts: 10
Joined: Dec 2012
Reputation:
0
2012-12-23, 17:57
(This post was last modified: 2012-12-23, 17:59 by sushiboynyc.)
So I just tried a bunch of movies and they all work fine with sync playback and adjust display refresh rate both enabled. So do US TV shows. English TV shows do NOT play with those settings enabled, no matter whether 720p, 1080p, or SD. So the issue is PAL files, which are 25 fps. I found this bit of information online:
"So far I know that Vizio TVs WILL display PAL, Samsungs do not- those bring up an onscreen message saying "Mode not supported" if you give them a PAL signal. Anyone know about the other brands?"
For some reason, the PAL files will play on XBMC without those settings enabled, but motion is very jerky. When those settings are enabled, whatever XBMC is doing to the signal is something Samsung doesn't like -- and we get Mode Not Supported. The workaround that I discovered was to put the Samsung into Game Mode, and turn off the sync playback and adjust display refresh rate options in XBMC. Game Mode results in smooth video, without any noticeable degradation of video quality (at least to my eye). Thanks VERY much for your help figuring this out.
Jogee, I am new to this, so I need to learn how to do a debug log. I will follow your link and do my best. Thanks for your guidance.
