2021-12-30, 07:59
@ontap,
Sounds like you are describing 2 problems. The first is a problem with a mediaimporter and the second with a installation problem on the mac.
For the importer could you say which one. Also, has there been any change in the provider ie media server? If there hasn't been made any changes on the client side then issue may be on the server side.
With regards to the installation on mac, are you using the latest mac build from the downloads page or a build that you use for the previous installation. Just want to check if any problem was introduced with the last update.
Cheers,
LongMan
Sounds like you are describing 2 problems. The first is a problem with a mediaimporter and the second with a installation problem on the mac.
For the importer could you say which one. Also, has there been any change in the provider ie media server? If there hasn't been made any changes on the client side then issue may be on the server side.
With regards to the installation on mac, are you using the latest mac build from the downloads page or a build that you use for the previous installation. Just want to check if any problem was introduced with the last update.
Cheers,
LongMan
