[hdmkv]

HiMedia is far from perfect, and this is coming from someone who's in their closed beta testing group, has received free products for review, and is in contact with them via e-mail . Overall, I do like Q5/Q10 Pro, and feel, even with its few (but key) outstanding issues, it's the best combo 4K + 3D + HD audio media player on the market!

They provide okay, halfway decent support. Basically, they are nowhere near as responsive as I (and I'd guess my fellow beta testers) would like, don't provide status on outstanding issues/fixes (only those few they choose to respond on), and move slower w/firmware updates than I'd like (involve only those beta-testers they feel like including, not all of us). Or, maybe just I've been excluded of late as I'm vocal about the not-so-good with the good .