[tkfreschie]

Hi,

I have a MBP early 2011 running Windows 8.1 Pro.
Graphics Chipset: AMD Radeon HD 6490M

Kodi 16.x to 17.x stable releases all crash at startup. No errors. Thinking it's my Mac laptop's dual GPU issue.

Kodi runs fine on native OSX El Capitan 10.11.6, but not if booted under Windows 8.1 on the same laptop.

Tried updating to AMD Radeon HD 7400M GPU driver - same issue.

Any ideas or am I just bad out of luck with my MBP/GPU/OS config?

See below for my Windows crash & DirectX reports. I can also submit a crash dump file copy if it helps...

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    kodi.exe
  Application Version:    17.6.0.0
  Application Timestamp:    5a2d50f5
  Fault Module Name:    atidxx32.dll
  Fault Module Version:    8.17.10.525
  Fault Module Timestamp:    53b754db
  Exception Code:    c0000005
  Exception Offset:    00061145
  OS Version:    6.3.9600.2.0.0.256.48
  Locale ID:    3081
  Additional Information 1:    5861
  Additional Information 2:    5861822e1919d7c014bbb064c64908b2
  Additional Information 3:    d2dd
  Additional Information 4:    d2ddcae25462e2b2f29684f70c88f75a

------------------
System Information
------------------
Time of this report: 1/23/2018, 17:40:04
       Machine name: CUNT
   Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.180101-1800)
           Language: English (Regional Setting: English)
System Manufacturer: Apple Inc.
       System Model: MacBookPro8,2
               BIOS: Default System BIOS
          Processor: Intel® Core™ i7-2635QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
             Memory: 16384MB RAM
Available OS Memory: 16294MB RAM
          Page File: 4120MB used, 14606MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.03.9600.17415 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 7400M Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6760)
           DAC type: Internal DAC(400MHz)
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_1002&DEV_6760&SUBSYS_00E1106B&REV_00
     Display Memory: 8171 MB
   Dedicated Memory: 235 MB
      Shared Memory: 7936 MB
       Current Mode: 1440 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: APP9CA3
        Native Mode: 1440 x 900(p) (59.901Hz)
        Output Type: Internal
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1247 (English)
     Driver Version: 13.251.9001.1001
        DDI Version: 11
     Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.3
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
     Power P-states: Not Supported
  Driver Attributes: Final Retail
   Driver Date/Size: 7/21/2014 22:04:16, 1318552 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-2420-11CF-0477-EB20BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x6760
          SubSys ID: 0x00E1106B
        Revision ID: 0x0000
 Driver Strong Name: oem43.inf:cb0ae414bf2099d4:ati2mtag_Vancouver:13.251.9001.1001:pci\ven_1002&dev_6760
     Rank Of Driver: 00DA2001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD  
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

<snip>

---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: kodi.exe
P2: 17.6.0.0
P3: 5a2d50f5
P4: atidxx32.dll
P5: 8.17.10.525
P6: 53b754db
P7: c0000005
P8: 00061145
P9:
P10:

[Karellen]

Please follow this guide to create a debug log (wiki)... https://forum.kodi.tv/showthread.php?tid=323719

[tkfreschie]

Thanks!

https://pastebin.com/cSWnzgu5

[PatK]

Your log reports The AMD Radeon HD 6490M (sometimes also still called ATI Mobility Radeon HD 6490) is a laptop graphics card for entry level to middle-class notebooks [unless you're using the incorrect driver]. Production date is Jan 2011, and as such with a comparison to my older AMD card http://gpuboss.com/gpus/Radeon-HD-6490M-...on-HD-5770 which has it's challenges; should provide you an overlook and differentiation. My suggestion would be to try Jarvis 16.1 and see if you can get some joy. Supported hardware (wiki) Alternatively consider one of the Raspberry Pi offerings.

[tkfreschie]

Thanks PadK, I tried your advice & installed Jarvis 16.1 - same issue.

It's a shame AMD don't update the Bootcamp GPU driver as Kodi 17.3 runs perfect on the same MBP natively under OSX 10.11.6!

I run Win 8.1 on my MBP for mostly playing GOGs. Most pre 2012 games run just fine using DirectX v11.
I know that my Mac meets Kodi min spec, but I know it's getting old now.

cheers!

T