Can't get video and audio infos from some files
#1
Hi!

I think I have a problem with tmm and MediaInfo.
As I said in the title, I can't get video and audio informations from some particular files of my library (cf screenshots below).

When I scan one of these, I had messages like that in the logfile :
Quote:2019-07-09 17:00:17,409 INFO  [tmmpool-main-task-T2-G5] o.t.c.m.tasks.MovieUpdateDatasourceTask:244 - Start UDS for selected movies
2019-07-09 17:00:17,411 INFO  [tmmpool-update-T1-G6] o.t.c.m.tasks.MovieUpdateDatasourceTask:507 - Parsing single movie directory: Z:\Films\Comedie\Astérix & Obélix - 1 - Contre César (1999) [1080p] (are we a disc folder? false)
2019-07-09 17:00:17,416 INFO  [tmmpool-main-task-T2-G5] o.t.c.m.tasks.MovieUpdateDatasourceTask:1044 - removing orphaned movies/files...
2019-07-09 17:00:17,416 INFO  [tmmpool-main-task-T2-G5] o.t.c.m.tasks.MovieUpdateDatasourceTask:1136 - getting Mediainfo...
2019-07-09 17:00:17,416 INFO  [tmmpool-main-task-T2-G5] o.t.c.m.tasks.MovieUpdateDatasourceTask:280 - Done updating datasource Smile - took 00:00:00.007
But there's 2 files ('Incassable - 2 - Split' and 'kung fu panda - 1') which makes freeze the MediaInfo updating task.
Quote:2019-07-09 17:05:12,650 INFO  [tmmpool-update-T1-G8] o.t.c.m.tasks.MovieUpdateDatasourceTask:507 - Parsing single movie directory: Z:\Films\Superheros\Incassable - 2 - Split (2016) [1080p-MULTI] (are we a disc folder? false)
2019-07-09 17:05:12,655 INFO  [tmmpool-main-task-T3-G7] o.t.c.m.tasks.MovieUpdateDatasourceTask:1044 - removing orphaned movies/files...
2019-07-09 17:05:12,656 INFO  [tmmpool-main-task-T3-G7] o.t.c.m.tasks.MovieUpdateDatasourceTask:1136 - getting Mediainfo...
I can't do anything else after that on tmm and I just have to close the program.
In both cases, the video and audio fields remain empty.
(The same thing happens with the MediaInfo GUI from MediaArea website.)

Image Image

On the other side, VLC can grab theses details without any problem :

Image Image

Is there some file formats/codecs/standards that MediaInfo can't scan?

Thanks
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#2
> The same thing happens with the MediaInfo GUI from MediaArea website.
Then please create a bug for MediaInfo on their site.
Might be a good find...
tinyMediaManager - THE media manager of your choice :)
Wanna help translate TMM ?
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Can't get video and audio infos from some files00