2020-06-03, 14:38
I've checked this and can confirm that the device was ordered from us and is genuine.
There shouldn't be anything dodgy on the image. It's a standard AOSP image.
We ask our manufacturing partner in China to ship the devices with a generic Android image instead of OSMC.
This also helps us prevent clones and if they do occur, identify them quickly. Unfortunately we've had problems with clones before. Last year, we found a seller selling prototypes that were lost by UPS on eBay.
Very rarely, the device is not re-imaged with OSMC in the UK. But it will pass QC and other inspection processes as they are separate steps.
I've offered some resolution steps via email.
Many thanks,
Sam
There shouldn't be anything dodgy on the image. It's a standard AOSP image.
We ask our manufacturing partner in China to ship the devices with a generic Android image instead of OSMC.
This also helps us prevent clones and if they do occur, identify them quickly. Unfortunately we've had problems with clones before. Last year, we found a seller selling prototypes that were lost by UPS on eBay.
Very rarely, the device is not re-imaged with OSMC in the UK. But it will pass QC and other inspection processes as they are separate steps.
I've offered some resolution steps via email.
Many thanks,
Sam
