Netflix - Your system is not Widevine certified
#1
Hello,

I have this error when I start the netflix plugin:

Code:

2020-08-10 20:11:20.946 T:3371   ERROR: [plugin.video.netflix (0)] Background services do not start due to the following error
2020-08-10 20:11:20.963 T:3371   ERROR: [plugin.video.netflix (0)] Traceback (most recent call last):
                                              File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.netflix/resources/lib/run_service.py", line 73, in init_servers
                                                self._init_server(server)
                                              File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.netflix/resources/lib/run_service.py", line 94, in _init_server
                                                (self.HOST_ADDRESS, select_port(server['name']))
                                              File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.netflix/resources/lib/services/msl/http_server.py", line 95, in __init__
                                                self.msl_handler = MSLHandler()
                                              File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.netflix/resources/lib/services/msl/msl_handler.py", line 73, in __init__
                                                self._init_msl_handler()
                                              File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.netflix/resources/lib/services/msl/msl_handler.py", line 97, in _init_msl_handler
                                                self.msl_requests = MSLRequests(msl_data)
                                              File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.netflix/resources/lib/services/msl/msl_requests.py", line 35, in __init__
                                                super(MSLRequests, self).__init__()
                                              File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.netflix/resources/lib/services/msl/msl_request_builder.py", line 42, in __init__
                                                self.crypto = MSLCrypto()
                                              File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.netflix/resources/lib/services/msl/android_crypto.py", line 54, in __init__
                                                raise MSLError('It was not possible to get the data from Widevine CryptoSession.\r\n'
                                            MSLError: It was not possible to get the data from Widevine CryptoSession.
                                            Your system is not Widevine certified or you have a wrong Kodi version installed.

My android box is this one: https://www.zidoo.tv/Product/index/model...3D%3D.html

Thanks.
Reply
#2
Please don't post log snippets to the forum - the text "Do not post logs in the forum. Use https://paste.kodi.tv/ instead." below may perhaps be considered a clue... Wink

See the wiki page on the debug log (wiki) for full instructions.

But the error is most likely what it says - your device does not have certification for Widevine, which the Netflix addon requires.
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