Crash and closing when opening picture folder
largo77
Junior Member
Posts: 11
#1
2008-10-06, 08:34
Hello!

I added some folders and the DVD drive of my computer as sources to the menu and no problems so far when I want to play music or watch videos.
However when I try to open the folder with all my pictures I can see them after the click sound for a very short moment and then XBMC just disappears from my screen and it seems that it crashed and closed totally, also no trace of it in the Task Manager anymore.

I tried to remove the folder as a source and added it again with the same result, however everything seems to be fine when I add an empty folder just for testing.

Here the end of log file (seems the full one is too long here):

Quote:14:08:30 T:3876 M:1206677504 DEBUG: CThread:ConfusedtaticThread, deleting thread graphic context
14:08:30 T:3876 M:1206677504 DEBUG: Thread 3876 terminating
14:08:34 T:3828 M:1207664640 DEBUG: CApplication::OnKey: 61480 pressed, action is 4
14:08:35 T:3828 M:1207390208 DEBUG: CApplication::OnKey: 61480 pressed, action is 4
14:08:35 T:3828 M:1207562240 DEBUG: CApplication::OnKey: 61453 pressed, action is 7
14:08:35 T:3828 M:1207545856 DEBUG: CApplication::OnMessage : Translating ActivateWindow(MyPictures)
14:08:35 T:3828 M:1207545856 DEBUG: CApplication::OnMessage : To ActivateWindow(MyPictures)
14:08:35 T:3828 M:1207545856 DEBUG: Activating window ID: 10002
14:08:35 T:3828 M:1207545856 DEBUG: Checking if window ID 10002 is locked.
14:08:35 T:3828 M:1207545856 INFO: Attempting to default to:
14:08:35 T:3828 M:1206419456 DEBUG: Unable to resolve msvcr71.dll ??1exception@@UAE@XZ
14:08:35 T:3828 M:1206419456 DEBUG: Unable to resolve msvcr71.dll ??0exception@@QAE@XZ
14:08:35 T:3828 M:1206419456 DEBUG: Unable to resolve msvcr71.dll ??0exception@@QAE@ABV0@@Z
14:08:35 T:3828 M:1206419456 DEBUG: Unable to resolve msvcr71.dll ?terminate@@YAXXZ
14:08:35 T:3828 M:1206419456 DEBUG: Unable to resolve msvcr71.dll ??1type_info@@UAE@XZ
14:08:35 T:3828 M:1206419456 DEBUG: Dll MSVCP71.dll was not found in path
14:08:35 T:3828 M:1206419456 DEBUG: Unable to load referenced dll MSVCP71.dll - Dll: Q:\system\ImageLib.dll
14:08:35 T:3828 M:1206419456 DEBUG: Unable to resolve MSVCP71.dll ??0?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@QAE@PBD@Z
14:08:35 T:3828 M:1206419456 DEBUG: Unable to resolve MSVCP71.dll ??1?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@QAE@XZ
14:08:35 T:3828 M:1206419456 DEBUG: Unable to resolve MSVCP71.dll ??0?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@QAE@ABV01@@Z
14:08:35 T:3828 M:1206411264 INFO: Loading skin file: MyPics.xml
14:08:35 T:3828 M:1206317056 DEBUG: Load MyPics.xml: 22.54ms
14:08:36 T:3828 M:1206296576 DEBUG: Alloc resources: 89.95ms (22.62 ms skin load, 0.63 ms preload)
14:08:36 T:3828 M:1206296576 DEBUG: CGUIMediaWindow::GetDirectory ()
14:08:36 T:3828 M:1206296576 DEBUG: ParentPath = []
14:08:36 T:3736 M:1206243328 DEBUG: thread start, auto delete: 0
14:08:36 T:3736 M:1206173696 DEBUG: Saving fileitems []
14:08:36 T:3736 M:1206157312 DEBUG: -- items: 3, sort method: 0, ascending: false
14:08:36 T:3736 M:1206415360 DEBUG: CThread:ConfusedtaticThread, deleting thread graphic context
14:08:36 T:3736 M:1206415360 DEBUG: Thread 3736 terminating
14:08:36 T:3828 M:1206390784 DEBUG: CFileItemList::Sort, sorting took 0 millis
14:08:36 T:2400 M:1206358016 DEBUG: thread start, auto delete: 0
14:08:36 T:2400 M:1206349824 DEBUG: CThread:ConfusedtaticThread, deleting thread graphic context
14:08:36 T:2400 M:1206349824 DEBUG: Thread 2400 terminating
14:08:37 T:3828 M:1205923840 DEBUG: CApplication::OnKey: 61453 pressed, action is 7
14:08:37 T:3828 M:1205911552 DEBUG: Clearing cached fileitems [D:\Pictures\]
14:08:37 T:3828 M:1205899264 DEBUG: CGUIMediaWindow::GetDirectory (D:\Pictures\)
14:08:37 T:3828 M:1205899264 DEBUG: ParentPath = []
14:08:37 T:3760 M:1205862400 DEBUG: thread start, auto delete: 0
14:08:37 T:4064 M:1205813248 DEBUG: thread start, auto delete: 0
14:08:37 T:1080 M:1205772288 DEBUG: thread start, auto delete: 0
14:08:37 T:1080 M:1205698560 DEBUG: CThread:ConfusedtaticThread, deleting thread graphic context
14:08:37 T:1080 M:1205694464 DEBUG: Thread 1080 terminating
14:08:37 T:4064 M:1205731328 DEBUG: CThread:ConfusedtaticThread, deleting thread graphic context
14:08:37 T:4064 M:1205727232 DEBUG: Thread 4064 terminating
14:08:37 T:3760 M:1205768192 DEBUG: Saving fileitems [D:\Pictures\]
14:08:37 T:3760 M:1205768192 DEBUG: -- items: 15, sort method: 0, ascending: false
14:08:37 T:3760 M:1205764096 DEBUG: CThread:ConfusedtaticThread, deleting thread graphic context
14:08:37 T:3760 M:1205764096 DEBUG: Thread 3760 terminating
14:08:37 T:3828 M:1205731328 DEBUG: CFileItemList::Sort, sorting took 0 millis
14:08:37 T:3656 M:1205698560 DEBUG: thread start, auto delete: 0
14:08:37 T:2348 M:1205665792 DEBUG: thread start, auto delete: 0
14:08:37 T:3524 M:1205628928 DEBUG: thread start, auto delete: 0
14:08:37 T:3828 M:1205624832 DEBUG: Joystick 0 button 2 Down
14:08:37 T:3656 M:1205600256 INFO: Creating thumb from: D:\Pictures\CustomEmoticons\TFR4A.png as: C:\Users\largo77\AppData\Roaming\XBMC\UserData\Thumbnails\Pictures\4\46ecb80a.tbn
14:08:37 T:2348 M:1205526528 INFO: Creating thumb from: D:\Pictures\Holidays\IMG_0146.jpg as: C:\Users\largo77\AppData\Roaming\XBMC\UserData\Thumbnails\Pictures\3\32d4a25f.tbn
14:08:37 T:3524 M:1205514240 INFO: Creating thumb from: D:\Pictures\Bunjee\Bunjee-Certifikat.jpg as: C:\Users\largo77\AppData\Roaming\XBMC\UserData\Thumbnails\Pictures\1\14e1b82c.tbn

I am running XBMC under Vista 64 Bit Home Premium, if more information are needed I will try my best to provide them.

Thanks and greetings!

largo77
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WiSo
Team-Kodi Developer
Posts: 2,745
#2
2008-10-06, 09:44
Please post a full debug log via pastebin or similar.
Try to reduce your images and find the image which causes the crash if possible. We need a case to reproduce it easily.

Thanks,
WiSo
Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.
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largo77
Junior Member
Posts: 11
#3
2008-10-06, 15:53
Alright, here is a full log:

http://pastebin.com/m70447e9c

It seems that the problems comes from a backup of animated emoticons I use in various IM clients. After moving all my picture folders one by one into the empty test folder XBMC "finally" crashed when I tried to open the folder.
In the end now just having one animated PNG file in there is enough to let it crash, it doesn't happen with just one of them, I tried now five PNGs one by one and they all let XBMC crash.
It seems that the PNG ending is somehow the problem, after changing it to GIF the pictures are still usable and don't let XBMC crash.

In the end not a big problem as I don't want to use XBMC to watch emoticons on my tv, so I just move them to another folder on my computer, but maybe still it would be better I guess if animated PNG files won't let XBMC crash Wink

Greetings!

largo77
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WiSo
Team-Kodi Developer
Posts: 2,745
#4
2008-10-06, 16:53
Please create a ticket at trac, attach an icon and a way to reproduce the problem.

Thanks,
WiSo
Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.
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Reply
largo77
Junior Member
Posts: 11
#5
2008-10-06, 19:57
OK, I just did so, hope I did everything right and didn't forget anything, if so, let me know, it is ticket 5102 Wink
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Crash and closing when opening picture folder0