[nicemarmot]

I have a new Xubuntu installation on an old HP Compaq dc5100. I installed XBMC from the software center, and immediately had issues with XBMC crashing on startup. It would get to the main screen and I would get 3 or 4 letters from the RSS feed and the system would hang (requiring a hard reboot). I cleared the userdata file based on another solution that I searched, which didn't help. I uninstalled and reinstalled, and disabled the RSS in the guisettings.xml file, thinking that was the problem, but it didn't help. The only log I could find is here: http://pastebin.com/EXiqiJGm

Any help would be appreciated!!

[artrafael]

Welcome to the XBMC forums.

Unfortunately, your log doesn't include any debug information. Since you can't change your debug setting via the GUI, please create an advancedsettings.xml (wiki) file in your userdata (wiki) directory with the following contents:

Code:

<advancedsettings>
  <loglevel>1</loglevel>
</advancedsettings>

Launch XBMC and wait for it to crash. Upload a fresh copy of your log to www.pastebin.com as you'd done above. Thanks.

[nicemarmot]

Thanks. I'll be away fr this machine for the weekend, but I will post back the results as soon as I can.

[nicemarmot]

Ok, I created the advancedsettings.xml file and captured a new log: http://pastebin.com/JkaxpwX1

Let me know if there is anything else I need to do for more info.

Thanks!

[nicemarmot]

Just wanted to check in and see if any of the experts have had a chance to look at my log. I'd really like to get past this hang up to get this thing working. I love XBMC on my other HTPC, and it's killing me that I can't figure it out on this one.

Thanks,

[wsnipex]

difficult to tell from the log. Could be UPNP.

I suggest you scrap Eden and go for the Frodo beta: http://xbmc.org/download/

[nicemarmot]

Thanks for the advice. Installed Frodo and now XBMC just crashes back to the desktop and generates an ubuntu crash dialog. The new xbmc log is here: http://pastebin.com/E8Q6ZLnN

Any other thoughts?

Thanks

[nicemarmot]

Since it looks like there isn't much to be seen in the log, are there any other options for XBMC? I assume that installing XBMCbuntu would yield the same issues. Are there any other distro's that anyone thinks will work? I'd love to get feedback on the log, if anyone sees some clue as to why I'm getting a crash. Let me know if any more info would help.

Thanks,

[sej7278]

i can't see anything wrong in the frodo log other than a non-existant rss feed.

in the eden one there seems to be a problem with reading/writing to the home directory - you're not running this from an ntfs partition or something odd are you - or running it as a user who doesn't own /home/caitlin? its not running from a readonly sdcard or a full hard disk perhaps? do other programs run ok, no disk errors?

i've never heard of xbmc needing a hard reboot (could you not switch to another console with ctrl-alt-f2 or via ssh and kill the process?)

sounds to me like dodgey hardware - iffy disk probably..... do you see anything in dmesg?

[nicemarmot]

Nothing odd that I know of. Clean install, only one user. When I was using Eden, I never tried to switch to another console, I just did the hard reboot. My gut tells me that there was no input being accepted at all. With Frodo it just crashes back to the desktop. I ran dmesg, and honestly have no idea what i'm looking at, although there are a few mentions of xbmc.bin (segfault and Tainted?). I put the dmesg output here: http://pastebin.com/9tneY2t9

If you get a chance to look and see if you see anything that makes sense I'd appreciate it.

Everything else I've tried runs fine, I haven't see any issues, so it's weird.

[wsnipex]

your gfx driver is crashing. Might be worth a try disabling rc6 or upgrading to ubuntu 12.10

to test if disabling rc6 helps:
Hold down Left-Shift key to enter the Grub menu on boot
Hit 'e' to edit the kernel command line
Append i915.i915_enable_rc6=0 as a kernel boot parameter

For example: linux /boot/vmlinuz-3.2.0-17-generic <...> quiet splash vt.handoff=7 i915.i915_enable_rc6=0

if it does, you can put it in the grub conf.

[nicemarmot]

It works!! I tried to disable rc6 as you state above, but it still crashed. I'm not sure if it even worked, I didn't notice anything different. Upgraded to 12.10 and it seems to be working with Frodo. I haven't started really tweaking yet, so we'll see how it goes, but I just wanted to let you know that it works. Thanks for all your help.