urgent issue with my Raspbmc network

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wolfiz Offline
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Exclamation  urgent issue with my Raspbmc network
Post: #1
hello,

i have in summary 6 RaspBmc devices running and one centralized RaspBMC box as server Smile

since yesterday i have a problem to play some episodes of a tv_series .....

issue:
19:15:14 T:3039965184 NOTICE: COMXPlayer: Opening: smb://DEEPSPACE2/tv_series/person of interest/Person of Interest - 2x22 - God Mode.mkv
19:15:14 T:3039965184 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
19:15:14 T:2844783680 NOTICE: Thread COMXPlayer start, auto delete: false
19:15:14 T:2844783680 NOTICE: Creating InputStream
19:15:15 T:2844783680 ERROR: Action - thread COMXPlayer, Unhandled exception caught in thread process, aborting. auto delete: 0
19:15:15 T:2844783680 NOTICE: COMXPlayer::OnExit()
19:15:15 T:2844783680 NOTICE: OMXPlayer: eof, waiting for queues to empty
19:15:15 T:2844783680 NOTICE: COMXPlayer::OnExit() deleting input stream
19:15:15 T:3039965184 ERROR: Playlist Player: skipping unplayable item: 0, path [smb://DEEPSPACE2/tv_series/person of interest/Person of Interest - 2x22 - God Mode.mkv]
19:15:16 T:3039965184 NOTICE: COMXPlayer::CloseFile
19:15:16 T:3039965184 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
19:15:16 T:3039965184 NOTICE: COMXPlayer: waiting for threads to exit
19:15:16 T:3039965184 NOTICE: DVDPlayer: finished waiting
19:16:50 T:3039965184 NOTICE: Samba is idle. Closing the remaining connections

another show with same codec and resolution (and works)


19:23:16 T:3039965184 NOTICE: COMXPlayer: Opening: smb://DEEPSPACE2/tv_series/Major Crimes/Major Crimes - 1x01 - Reloaded.mkv
19:23:16 T:3039965184 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
19:23:16 T:2708468800 NOTICE: Thread COMXPlayer start, auto delete: false
19:23:16 T:2708468800 NOTICE: Creating InputStream
19:23:17 T:2708468800 NOTICE: Creating Demuxer
19:23:19 T:2708468800 NOTICE: Opening video stream: 0 source: 256
19:23:20 T:2708468800 NOTICE: Creating video thread
19:23:20 T:2844783680 NOTICE: Thread COMXPlayerVideo start, auto delete: false
19:23:20 T:2708468800 NOTICE: Opening audio stream: 1 source: 256
19:23:20 T:2708468800 NOTICE: Creating audio thread
19:23:20 T:2733634624 NOTICE: Thread COMXPlayerAudio start, auto delete: false
19:23:20 T:2708468800 NOTICE: OMXClock using audio as reference
19:23:20 T:2844783680 NOTICE: Display resolution USER : 1920x1080 @ 60.00 - Full Screen (19)
19:23:20 T:3039965184 NOTICE: Using GL_TEXTURE_2D
19:23:20 T:3039965184 NOTICE: GL: Using BYPASS render method
19:23:20 T:3039965184 NOTICE: GL: NPOT texture support detected
19:23:22 T:2844783680 WARNING: CRenderManager::FlipPage - timeout waiting for flip to complete
19:23:22 T:2844783680 WARNING: CRenderManager::FlipPage - timeout waiting for previous frame
19:23:24 T:2817520704 WARNING: Previous line repeats 2 times.
19:23:24 T:2817520704 NOTICE: Thread Jobworker start, auto delete: true
19:23:30 T:3039965184 NOTICE: COMXPlayer::CloseFile
19:23:30 T:3039965184 NOTICE: COMXPlayer: waiting for threads to exit
19:23:30 T:2708468800 NOTICE: COMXPlayer::OnExit()
19:23:30 T:2708468800 NOTICE: OMXPlayer: closing audio stream
19:23:30 T:2708468800 NOTICE: Closing audio stream
19:23:30 T:2733634624 NOTICE: thread end: OMXPlayerAudio::OnExit()
19:23:30 T:2708468800 NOTICE: OMXPlayer: closing video stream
19:23:30 T:2708468800 NOTICE: Closing video stream
19:23:30 T:2844783680 NOTICE: thread end: video_thread

does anyone have an idea where to search to solve?

thx,
wolfiz
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miappa Offline
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Post: #2
Debug log
And use a site e.g xbmclogs.com and post a link in here.
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wolfiz Offline
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Joined: Nov 2013
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Post: #3
i don't know what you mean - if i understand correctly you want that i
.) turn on debuging? - this is not so easy because the box is not in the same room
.) to save the log file on another side.....

could you let me know where i should start seaching to find the issue?

thx,
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Martijn Offline
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Post: #4
No Debug Log = no help

Always read the XBMC online-manual, FAQ and search the forums before posting.
Do NOT e-mail Team-XBMC members asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting, make sure you read this first

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wolfiz Offline
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Joined: Nov 2013
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Post: #5
okay understood .....

i did all and the logfile is stored under ID: 114401
would be great if you could help me or give me a hint where to search......

btw: the movie is person.of.interest.S02E22

thx,
wolfgang
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popcornmix Offline
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Post: #6
Is this file a one-off, or do you have many files with this issue?
Can you play the same file with another media player (e.g. xbmc on windows?)
Can you try producing a sample of the file (e.g. 200MB) using mmg (from http://www.bunkus.org/videotools/mkvtoolnix/).
If this still shows the problem, then upload the file (e.g. using dropbox or google drive) and post a link.
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wolfiz Offline
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Joined: Nov 2013
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Post: #7
interessting question.....

there is only a few files where i have the problem - but i can play the file on windows and ubuntu..... i can also play the same kind of files with XBMC (same codec).....

do you have any idea why this could happen? post the video file is not easy.....
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wolfiz Offline
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Post: #8
it looks like the MediaInfo should be also okay....L3.1........

Video
English, 3 825 Kbps, 1280*720 (16:9), at 23.976 fps, AVC (High@L3.1) (2 Ref Frames)
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popcornmix Offline
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Post: #9
Can you confirm it fails on more than one Pi?

The only information in the log is:
Code:
19:15:15 T:2844783680 ERROR: Action - thread COMXPlayer, Unhandled exception caught in thread process, aborting. auto delete: 0
which is not much to go on.

I'll need a sample file to fix it.
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Tyde Offline
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Joined: Mar 2014
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Post: #10
I have the same /a similar Problem


My Log
Code:
16:59:44 T:2658137152  NOTICE: CDVDVideoCodecFFmpeg::Open() Using codec: H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10
16:59:45 T:3040321536  NOTICE: COMXPlayer: Opening: smb://SLEVIN8/THE FOURTH ONE/Serien/Community/Season 3/Community.S03E11.720p.HDTV.X264-DIMENSION.mkv
16:59:45 T:3040321536 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
16:59:45 T:2666525760  NOTICE: Thread COMXPlayer start, auto delete: false
16:59:45 T:2666525760  NOTICE: Creating InputStream
16:59:45 T:2666525760   ERROR: Action - thread COMXPlayer, Unhandled exception caught in thread process, aborting. auto delete: 0
16:59:45 T:2666525760  NOTICE: COMXPlayer::OnExit()
16:59:45 T:2666525760  NOTICE: OMXPlayer: eof, waiting for queues to empty
16:59:45 T:2666525760  NOTICE: COMXPlayer::OnExit() deleting input stream
16:59:46 T:3040321536   ERROR: Playlist Player: skipping unplayable item: 0, path [smb://SLEVIN8/THE FOURTH ONE/Serien/Community/Season 3/Community.S03E11.720p.HDTV.X264-DIMENSION.mkv]
16:59:46 T:3040321536  NOTICE: COMXPlayer::CloseFile
16:59:46 T:3040321536 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
16:59:46 T:3040321536  NOTICE: COMXPlayer: waiting for threads to exit
16:59:46 T:3040321536  NOTICE: DVDPlayer: finished waiting
16:59:48 T:2666525760  NOTICE: Thread Background Loader start, auto delete: false
16:59:49 T:2666525760  NOTICE: Thread Jobworker start, auto delete: true
16:59:49 T:2674914368  NOTICE: Thread Background Loader start, auto delete: false
16:59:53 T:2842084416  NOTICE: Previous line repeats 2 times.


The Media Info of the File:
Code:
General
Unique ID                                : 232847471084446072898209250871402632405 (0xAF2CCAAD16EF807599FA5AF33AAD14D5)
Complete name                            : C:\Users\yttyd_000\Dropbox\Public\Community.S03E11.720p.HDTV.X264-DIMENSION-smp-001.mkv
Format                                   : Matroska
Format version                           : Version 4 / Version 2
File size                                : 25.5 MiB
Duration                                 : 1mn 3s
Overall bit rate                         : 3 385 Kbps
Encoded date                             : UTC 2014-03-10 17:18:35
Writing application                      : mkvmerge v6.8.0 ('Theme for Great Cities') 64bit built on Mar  2 2014 21:34:26
Writing library                          : libebml v1.3.0 + libmatroska v1.4.1

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 9 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1mn 3s
Bit rate                                 : 2 934 Kbps
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.133
Stream size                              : 22.1 MiB (87%)
Writing library                          : x264 core 122 r2183 c522ad1
Encoding settings                        : cabac=1 / ref=9 / deblock=1:-2:-2 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=16 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=5 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : A_AC3
Duration                                 : 1mn 3s
Bit rate mode                            : Constant
Bit rate                                 : 384 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 2.89 MiB (11%)
Default                                  : Yes
Forced                                   : No

And a sample of the File:
https://dl.dropboxusercontent.com/u/2683...mp-001.mkv
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popcornmix Offline
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Post: #11
(2014-03-10 19:33)Tyde Wrote:  I have the same /a similar Problem

The video played fine for me on both a Frodo and newclock3/Gotham build.
Can you confirm that sample failed to play for you?
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Tyde Offline
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Post: #12
Yeah, that sample file also fails. I have the suspicion, that it either fails because of the raspberry pi or because of the SMB-Connection. On my other Computer (where also the files are stored) the file works without any problem. I will try to move the file to another directory on my server, so that I can test if the problem lies in the Path or something like that.
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Milhouse Offline
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Post: #13
(2014-03-11 08:19)Tyde Wrote:  Yeah, that sample file also fails. I have the suspicion, that it either fails because of the raspberry pi or because of the SMB-Connection. On my other Computer (where also the files are stored) the file works without any problem. I will try to move the file to another directory on my server, so that I can test if the problem lies in the Path or something like that.

A debug log showing the playback failure might help.

You sample also played for me no problem with the latest OpenELEC git build (512MB Pi, 256/256 GPU/ARM mem) over SMB (FreeNAS 8.3 server, wired ethernet).

Texture Cache Maintenance Utility: Preload your texture cache for optimal UI performance. Remotely manage media libraries. Purge unused artwork to free up space. Find missing media. Configurable QA check to highlight metadata issues. Aid in diagnosis of library and cache related problems.
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Tyde Offline
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Post: #14
So I have 2 shared Folders over SMB/CIFS on my server. The file that didn't work was in one folder. Today I moved the sample into the other folder, and the file played fine. The weird thing is, that this behavior even differs between subfolders. I did not find a difference between the permissions of these folders. Both Folders do have the same owners. Isn't there any possibility to get a more detailed log (Just saw the debug log method..will try this out)?
(This post was last modified: 2014-03-11 18:44 by Tyde.)
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Tyde Offline
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Post: #15
So Here is the Debug log:
http://xbmclogs.com/show.php?id=147513

The file gets loaded in line 609

Somehow later it tries to open a rar file which is in the folder.

I deleted those files after I saw that, and now it works...

Well that is weird...


EDIT:

I can replicate that issue, if there is a *.part#.rar File in that Folder that does not have a file name that is recognizable for XBMC (So nothing like Show.S##E##.720p). It apparently tries to look in that file to find a subtitle and then fails.
(This post was last modified: 2014-03-11 19:07 by Tyde.)
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