[Klong]

I have just downloaded and installed Kodi Krypton over a working version of Kodi Jarvis. When I open Kodi Krypton I now get the error message "Kodi has stopped working".

Has anyone any suggestions as to what the problem could be?

[Atreyu]

No clue whatsoever because there is no information to go on.
You could try and create a debug log (wiki).
If its not possible to create one you can try and use advancedsettings to achive this. Wiki will provide all neccesary info.

If all else fails i suggest you do a clean install:

- uninstall current version
- answer Yes to uninstalling profile data
- goto start-run-%appdata% and delete or rename directory 'kodi'
- install v17

Note that you do loose all data/settings which i reckon in your case should be a good thing.

Good luck

[Klong]

Thanks Atreyu,

I have done a clean install and Kodi Krypton is working fine now.

[Atreyu]

Nice, enjoy!