2016-02-16, 19:13
@keith: Confront as in "We feel their reasoning is a front, this is an attack against openness on the internet. Our mails arent getting returned..." That kind of stuff. Words. You had press attention starting to pull traction around the real issue (in Germany all tech sites opened essentially with "Amazon is stepping over a line here") - and you dindnt do anything with it. You decided not to print a T-Shirt, thats not exactly crisis management - and you started to describe the actions you take against the missuse of your brand - and that at the time you were in a legal battle -- that was too passive -
but we can leave all this in the past - I and some other folks did our best to get it through to public opinion, that Amazon essentially pulled a fast one here.
But look at your press release now - we are sorry, Amazon probably was right, yes you could see us as enablers, we are trying our best, please help us in the effort - those damn ebay seller essentially "got to us".
Major wtf moment here. Have the discussion internally that you will be seen as unwanted competition by probably every "boxed entertainment solution" currently on the market - that you are on the forefront with usability for example, when all the other plays in the market are decided by "who owns what content license" and interface is an afterthought. (Boxee, who is Boxee?) Extendability is prohibited. Storefront is forced... You know - the real issues. Not "Amazon doesnt like us - we are sorry and would like to work it over".
Kodi is now actively promoting Amazons public position, that they removed it from the store, because they thought it was a piracy enabling device.
Not even a thought went into the validity of the argument, or if it was true or not ("they didnt return our emails, so it must be right..:") - you simply went with it, because it allowed you to tell a story where Kodi was simply a victim, Amazon of course was just mistaken - and its all the fault of "insert bad guy".
Then you asked for public support to rally behind you.
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As for the second part - people asking for "where can I get free" on the forums - we are in agreement on how to handle it. But your position is "and they didnt know what they are doing" while mine is, they know - and they dont care. They spent money, because they wanted to get something in return, and now that it doesnt work - they want free support for it. And they dont care from whom or from where. Now why cant we say, that thats also entirely their responsibility?
Because Kodi gets a bad reputation for being broken? It is not - we know better. But we now are protecting the people who payed for piracy boxes, who in addition demand free support - and pinning the cause of the issue on those (//$&*§) sellers? Thats jumping motivations, cause and effect chains.. Hold them responsible for their actions. Let them learn from it.
but we can leave all this in the past - I and some other folks did our best to get it through to public opinion, that Amazon essentially pulled a fast one here.
But look at your press release now - we are sorry, Amazon probably was right, yes you could see us as enablers, we are trying our best, please help us in the effort - those damn ebay seller essentially "got to us".
Major wtf moment here. Have the discussion internally that you will be seen as unwanted competition by probably every "boxed entertainment solution" currently on the market - that you are on the forefront with usability for example, when all the other plays in the market are decided by "who owns what content license" and interface is an afterthought. (Boxee, who is Boxee?) Extendability is prohibited. Storefront is forced... You know - the real issues. Not "Amazon doesnt like us - we are sorry and would like to work it over".
Kodi is now actively promoting Amazons public position, that they removed it from the store, because they thought it was a piracy enabling device.
Not even a thought went into the validity of the argument, or if it was true or not ("they didnt return our emails, so it must be right..:") - you simply went with it, because it allowed you to tell a story where Kodi was simply a victim, Amazon of course was just mistaken - and its all the fault of "insert bad guy".
Then you asked for public support to rally behind you.
-
As for the second part - people asking for "where can I get free" on the forums - we are in agreement on how to handle it. But your position is "and they didnt know what they are doing" while mine is, they know - and they dont care. They spent money, because they wanted to get something in return, and now that it doesnt work - they want free support for it. And they dont care from whom or from where. Now why cant we say, that thats also entirely their responsibility?
Because Kodi gets a bad reputation for being broken? It is not - we know better. But we now are protecting the people who payed for piracy boxes, who in addition demand free support - and pinning the cause of the issue on those (//$&*§) sellers? Thats jumping motivations, cause and effect chains.. Hold them responsible for their actions. Let them learn from it.
