[axlt2002]

I don't have a VPN running.  I'm still getting the error. I tried reducing the number of threads.  There is nothing in the log after I enabled logging at the time of the error.  Do I need component level logging?

Hello, I'm sorry to read that the issue is still persisting. I have just tried with a ratings update and everything went smoothly. Unfortunately there is nothing you can enable at the component level logging, or at least I don't see anything that can be related to network/Internet stuffs.

One thing we can try is the following: look for the file "httptools.py" in the "support" folder inside the installation folder of the add-on; then edit the function "def internet():" at line 50 to always return True. This will bypass the Internet connection check so we can take a look to what is happening when accessing the imdb site for the ratings update (that part of the code manages the exceptions so that we can understand better what is going on...hopefully!).

Waiting for news! 

Thanks for the help.  I am not seeing a support folder.  I see a resources folder, context.py,  main.py and service.py.  I am looking in addons/script.lite.imdb.ratings.update. Am I in the wrong place?

EDIT:  I should have done this in the first place, but I uninstalled the add-on and reinstalled it and it is working fine.  I think I had an older version and erroneously though it would auto update since auto update is on.  Since I installed it from a zip, I don't think it can auto update.

Ok, good! Enjoy the ratings updates now! 

Cheers,

Alex