2017-04-19, 22:07
(2017-04-18, 23:11)bsoriano Wrote: Hello Rob,
I am using MC 3.6.7.5 under Windows 10 Enterprise 64-bit, and have the following issues:
1. When I click on "Movie Preferences" after MC starts, I get an error "Index was outside the bounds of the array". I have not found any workaround, so I cannot access the settings for movies. The same thing happens with "TV Preferences".
2. I have not been able to find a pattern for this, but in general, the "Refresh All" button for TV shows does not do anything. At other times, it does work. if I try the menu option "Refresh ALL TV Shows" from the TV Shows menu, I get the error dialog "Index was outside the bounds of the array. Continue?".
Please let me know what log or additional information you would require to investigate these, and thanks in advance for looking through these issues.
Regards,
Bart
Hi Bart
Was this an upgrade over an older Media Companion? If so, do you recall your previous version?
Is there anything more to the error message you are receiving?
If not, can you zip up your config.xml, moviecache.xml, moviesetcache.xml and PM me a link.
I haven't had any issue myself with upgrading, but then I do this always over the recent previous build. I am running Win 7 Pro x64, but have access to Win10 Pro x64 (in virtualbox) for testing. No errors in Win 10 for me, but it is only accessing test files.