2019-10-25, 05:32
I am experiencing an issue with Kodi 18.3 & 18.4 crashing when I press the escape key to exit the intro video. Any ideas how to fix this?
(2019-10-25, 05:47)Karellen Wrote: To receive meaningful assistance you will need to provide a full debug log.
The instructions are here... debug log (wiki)
If you are using the Basic Method, then ensure the following is applied...
1.Enable debugging in Settings>System Settings>Logging,
2.Restart Kodi
3.Replicate the problem.
4.Upload the log to Kodi Paste Site manually or use the Kodi Logfile Uploader. (wiki) With either method post the link to the log back here.
If you are using the Advanced Method ensure you have correctly created and applied the advancedsettings.xml file (wiki)
In both instances, you should see the word DEBUG throughout the log.
Note: Full logs only. No partial or redacted logs
Do NOT post your logs directly into the forum. Use the Kodi Paste Site. Post the link to your pasted log in the forum
(2019-10-25, 12:36)DarcMan Wrote:Also here is a link to the screen shot illustrating what happens after the escape key is pressed. https://www.dropbox.com/s/2qv97mxi6yet2p...e.JPG?dl=1(2019-10-25, 05:47)Karellen Wrote: To receive meaningful assistance you will need to provide a full debug log.
The instructions are here... debug log (wiki)
If you are using the Basic Method, then ensure the following is applied...
1.Enable debugging in Settings>System Settings>Logging,
2.Restart Kodi
3.Replicate the problem.
4.Upload the log to Kodi Paste Site manually or use the Kodi Logfile Uploader. (wiki) With either method post the link to the log back here.
If you are using the Advanced Method ensure you have correctly created and applied the advancedsettings.xml file (wiki)
In both instances, you should see the word DEBUG throughout the log.
Note: Full logs only. No partial or redacted logs
Do NOT post your logs directly into the forum. Use the Kodi Paste Site. Post the link to your pasted log in the forum
Here is the Kodi Paste site link: https://paste.kodi.tv/agikojohub.kodi
This problem is happening on a fresh Kodi install. It only happens when you press the escape key during the intro video.
(2019-10-25, 12:40)Karellen Wrote: I don't see any crashing in that log, but I do see an Audio problem which could be the cause of it.
Switch to WASAPI in the Kodi settings 1.1 and 3.1 and see if that makes a difference... https://kodi.wiki/view/Settings/System/Audio
C:\Users\dap09\AppData\Roaming\Kodi\addons\skin.aeon.nox.silvo\extras\intro.mp4
(2019-10-25, 12:46)DarcMan Wrote:(2019-10-25, 12:40)Karellen Wrote: I don't see any crashing in that log, but I do see an Audio problem which could be the cause of it.
Switch to WASAPI in the Kodi settings 1.1 and 3.1 and see if that makes a difference... https://kodi.wiki/view/Settings/System/Audio
Switched to the WASAPI and the problem remains.
2019-10-25 05:26:34.496 T:20988 DEBUG: CAnnouncementManager - Announcement: OnStop from xbmc
(2019-10-26, 02:09)Karellen Wrote: No, I was not able to confirm the problem. As I said in my previous post, I see no signs of any crashing, which makes me wonder if you uploaded the correct log because the below line indicates you initiated a clean shutdown...
2019-10-25 05:26:34.496 T:20988 DEBUG: CAnnouncementManager - Announcement: OnStop from xbmc
Just be aware of the difference between kodi.log and kodi.old.log as explained here... Debug Log