(2020-08-17, 15:35)CastagnaIT Wrote: (2020-08-16, 21:17)Zass Wrote: So in conclusion, we've tried everything in the FAQ. The title shows DOLBY-HD as the FAQ says, but the sound is not Atmos, it is DD+.
you have to try select the others audio track's
there's not always an atmos track in your language
If it isn't, you've got some bad setup that doesn't depend on this add-on
I've opened the list of available tracks. I'm looking at the movie in english, which is default. We can confirm that Atmos is available in English on Netflix from the previous post, where on the Firecube, the Atmos track is on for English. Here is a photo showing all available tracks on Kodi with this add-on
We can see that there are 12 available tracks. The default track is number 3 out of 12.
I've also taken a photo of the toggle audio stream button. You can see from the notification that track number is selected
Is it normal for an Atmos track to show as DD+ with 6 channels, as in the photo above?
You mention that the setup may be bad. This is an amazon firestick 4k. From my research on this thread, it appears that others have in the past been able to get the firestick 4k to support Atmos with this add-on. Am I correct that this should work in principle?
We've put a firecube (which has netflix atmos out of the box) in place of the firestick 4, and the sound system produces atmos for this title. So we know that the setup plays atmos correctly. And the firestick 4k does output atmos correctly for its inbox amazon prime app, so we know the firestick 4k is atmos capable.
Can you confirm if the firestick 4k should be able to output atmos with netflix on this app? Is there anything I can do to provide more info? Would logs help?
Thank you!