[Carey]

Hi!

I'm using SickRage. I retried on several episodes of different series, and actually no error showed up in SickRage's log. The functions "set episode status" - "set season status" - or "download episode" don't work for me. The menu just disappears. If you tell me where the logs might be, I'm happy to find them and post them here.

Please tell me a specific TV show name you are testing with, so I can test with the same show.

Bare with me, just to be clear, when you select "set episode status" from the context menu while viewing a show season list, you don't get a new menu called "Set Status" that asks, "Wanted, Skipped, Archived, Ignored"? You aren't even getting to that point? And no "Working" busy circle shows at this point in the bottom left corner? You select "set episode status" and the menu simply disappears and you see the show list again?

Can you tell me what version of Kodi you are using, and what version of the SickRage addon you are using? The last released version of the addon should be 1.3.14.

If the "Set Status" menu isn't even popping up, and the "Working busy" indicator isn't showing when you select "set episode status", then the issue shuldn't be with the SickRage server, as the API commands aren't even being sent yet. So the issue will be on the Kodi side. So we need to see the Kodi log file. Getting a log file from Android box isn't usually as easy as with a desktop computer, due to the limited user interface, and access to the file system.

One way to get the kodi.log file on an Android box is to use the process explained at this link:
http://kodi.wiki/view/Log_file/File_manager_access

Using the Kodi File Manager process explained in that link, after plugging a memory stick or SD card into your Android device, should allow you to copy the log file onto the removable memory device. Then sticking that memory stick/SD card into your desktop, you can get easy access to that file.

I would suggest you not upload your entire log file to this forum, as a log file cold contain usernames, passwords, API keys, etc. If you want, you can email it direct to me at hiltronix ... at ... gmail.com
Obviously do the log copy shortly after doing the failed attempts to change the status in the SickRage addon, so that info is still in the main log file. Full log files are rotated out to old log files as a different name.
You could also make a note of the time you did the tests, as the log file is time stamped, so we can be sure any errors generated are in the log segment you send me.