Win crash on startup - help please
#1
Hi
I am attmpting to install Eden (version 11) on to an old shuttle box. Everything appears to instrall ok but when I attempt to start the program it stops with the message "Loading media sources from special://masterprofile/sources.xml". I have seen various posts on this topic and attempted some of the fixes but nothing seems resolve the problem.

Background information:-
S/w version - Eden version 11
Windows version - Win7 with SP1 installed (tried it without SP1 also - no difference)
CPU - AMD Athlon XP 3200+, X86, 32bit
Video card - Sapphire APG 1650 using ATI drivers version 10.10 - last release for this card from manufacturers site
Sound - On board sound nVidia nForce
Problem - crash on start up
Other information - I have installed version 10.10 and it works with no problems but version 11 just crashes
log file is as follows:-

09:43:50 T:3448 NOTICE: -----------------------------------------------------------------------
09:43:50 T:3448 NOTICE: Starting XBMC (11.0 Git:20120321-14feb09), Platform: Windows 7, 32-bit Service Pack 1 build 7601. Built on Mar 21 2012 (compiler 1600)
09:43:50 T:3448 NOTICE: AMD Athlon™ XP 3200+
09:43:50 T:3448 NOTICE: Desktop Resolution: 1600x900 32Bit at 60Hz
09:43:50 T:3448 NOTICE: Running with restricted rights
09:43:50 T:3448 NOTICE: Aero is enabled
09:43:50 T:3448 NOTICE: special://xbmc/ is mapped to: C:\Program Files\XBMC
09:43:50 T:3448 NOTICE: special://xbmcbin/ is mapped to: C:\Program Files\XBMC
09:43:50 T:3448 NOTICE: special://masterprofile/ is mapped to: C:\Users\mc\AppData\Roaming\XBMC\userdata
09:43:50 T:3448 NOTICE: special://home/ is mapped to: C:\Users\mc\AppData\Roaming\XBMC\
09:43:50 T:3448 NOTICE: special://temp/ is mapped to: C:\Users\mc\AppData\Roaming\XBMC\cache
09:43:50 T:3448 NOTICE: The executable running is: C:\Program Files\XBMC\XBMC.exe
09:43:50 T:3448 NOTICE: Local hostname: Shuttle1
09:43:50 T:3448 NOTICE: Log File is located: C:\Users\mc\AppData\Roaming\XBMC\xbmc.log
09:43:50 T:3448 NOTICE: -----------------------------------------------------------------------
09:43:50 T:3448 NOTICE: Setup SDL
09:43:50 T:3448 NOTICE: Found screen: Generic PnP Monitor on Radeon X1650 Series , adapter 0.
09:43:50 T:3448 NOTICE: Primary mode: 1600x900 @ 60.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 640x480 @ 59.94 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 640x480 @ 60.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 640x480 @ 73.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 640x480 @ 75.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 800x600 @ 56.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 800x600 @ 60.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 800x600 @ 70.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 800x600 @ 72.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 800x600 @ 75.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1024x768 @ 60.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1024x768 @ 70.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1024x768 @ 72.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1024x768 @ 75.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1152x864 @ 60.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1152x864 @ 70.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1152x864 @ 75.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1280x960 @ 60.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1280x960 @ 70.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1280x960 @ 72.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1280x960 @ 75.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1280x1024 @ 60.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1280x1024 @ 70.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1280x1024 @ 75.00 - Full Screen
09:43:50 T:3448 NOTICE: Additional mode: 1600x900 @ 60.00 - Full Screen
09:43:50 T:3448 NOTICE: load settings...
09:43:50 T:3448 NOTICE: special://profile/ is mapped to: special://masterprofile/
09:43:50 T:3448 NOTICE: loading special://masterprofile/guisettings.xml
09:43:50 T:3448 NOTICE: Getting hardware information now...
09:43:50 T:3448 NOTICE: Checking resolution 12
09:43:50 T:3448 NOTICE: Loading player core factory settings from special://xbmc/system/playercorefactory.xml.
09:43:50 T:3448 NOTICE: Loaded playercorefactory configuration
09:43:50 T:3448 NOTICE: Loading player core factory settings from special://masterprofile/playercorefactory.xml.
09:43:50 T:3448 NOTICE: special://masterprofile/playercorefactory.xml does not exist. Skipping.
09:43:50 T:3448 NOTICE: No settings file to load (special://xbmc/system/advancedsettings.xml)
09:43:50 T:3448 NOTICE: No settings file to load (special://masterprofile/advancedsettings.xml)
09:43:50 T:3448 NOTICE: Default DVD Player: dvdplayer
09:43:50 T:3448 NOTICE: Default Video Player: dvdplayer
09:43:50 T:3448 NOTICE: Default Audio Player: paplayer
09:43:50 T:3448 NOTICE: Disabled debug logging due to GUI setting. Level 0.
09:43:50 T:3448 NOTICE: Log level changed to 0
09:43:50 T:3448 NOTICE: Loading media sources from special://masterprofile/sources.xml


I have attempted to load the debug file onto Pastebin but it does not seem to work. I will upload this asap

Many thanks for any help

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#2
yeah please don't post log files here. try a nightly from here: http://mirrors.xbmc.org/nightlies/win32/ (from the 10. or later) and see if it still stops there.
Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.
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