Unable to connect to remote server on versions 11 and 12.2
#1
I am receiving "Unable to connect to remote server Would you like to continue scanning?" prompts on on 3 different instances of XMBC. This has been happening for months. The error message shows up 2 times in the GUI, and if I click "Yes" both times, it goes away until I restart XBMC or ask for another refresh manually.

I have 2 different machines using version 11, and one machine is running 12.2 and they all do the exact same thing. I am not running anything other than the stock add-ons.

I've read about how there was a DNS issue with the TVDB URL earlier this year. I've read crazy things about disabling ipV6. I've read about enabling and disabling a Youtube add-on, but none of those things have worked.

I believe that these are the relevant log lines:
Code:
19:42:14 T:2842303296 WARNING: FillBuffer: curl failed with code 22
19:42:14 T:2842303296   ERROR: CFileCurl::CReadState::Open, didn't get any data from stream.
19:42:14 T:2842303296   ERROR: Run: Unable to parse web site
19:42:21 T:2842303296 WARNING: FillBuffer: curl failed with code 22
19:42:21 T:2842303296   ERROR: CFileCurl::CReadState::Open, didn't get any data from stream.
19:42:21 T:2842303296   ERROR: Run: Unable to parse web site[/quote]
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#2
ive had the same thing happening and im not sure what is causing it, ur not alone, but i cant tell u what the issue might be?
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#3
You need to upload the complete debug log (wiki) (not just a snippet) to www.xbmclogs.com and post the assigned URL here. The log needs to show you attempting to perform a library update.
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#4
(2013-07-24, 10:40)artrafael Wrote: You need to upload the complete debug log (wiki) (not just a snippet) to www.xbmclogs.com and post the assigned URL here. The log needs to show you attempting to perform a library update.

I tried to upload the debug log, but I am told "Your paste contains a phrase that has been censored." I don't know what particular string is causing the parser to take issue, so I put the log on pastebin.

http://pastebin.com/XshxAs8s#

This is from one of my version 11 instances. All 3 of my xbmc instances are in different physical locations and on different ISPs, so the issue is not related to any local networking problems. Let me know if you would like any more data.
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#5
I'm trying to find the cause of this behaviour too. As it happening on 3 different instances of XBMC I'd say it has to be related to something in the library that is causing xbmc to behave badly - the library will be common to all. When I figure out how to post a debug log I will because my setup keeps giving the "cannot connect to remote server" every single time I attempt a library update.
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#6
(2013-09-24, 00:00)Sound Hound Wrote: I'm trying to find the cause of this behaviour too. As it happening on 3 different instances of XBMC I'd say it has to be related to something in the library that is causing xbmc to behave badly - the library will be common to all. When I figure out how to post a debug log I will because my setup keeps giving the "cannot connect to remote server" every single time I attempt a library update.

I'm not dedicated enough to this to sniff the network traffic, but curl error 22 = 'the HTTP server returns an error code that is >= 400,' so I think that the problem is that the web servers / load-balancer are / is being crushed under the load. I wouldn't expect a resolution to this problem.
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Unable to connect to remote server on versions 11 and 12.20