[HCarvalho]

Hello HCarvalho

- Air mouse works good, are you sure you have used charged batteries?
- About h265 files, if they are not playing it is because they are 10 bit encoded, s8xx support only 8 bit hevc
- I have never experienced any desync but if it is like that (maybe something conflicts with your a/v chain) you can just set that offset and make it permanent by choosing "apply these settings for all files"
- Never happened neither to me neither to other people that used and are using in these days the device. I'd try a factory reset just in case.

This is the info on one of the files that frozen the Wetek

General
Complete name : S:\xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.m4v
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 2.92 GiB
Duration : 3h 55mn
Overall bit rate mode : Variable
Overall bit rate : 1 778 Kbps
Writing application : HandBrake 0.10.0 2014112200

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L4@Main
Codec ID : hev1
Codec ID/Info : High Efficiency Video Coding
Duration : 3h 55mn
Source duration : 3h 55mn
Bit rate : 1 451 Kbps
Width : 1 916 pixels
Height : 798 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Variable
Frame rate : 23.976 fps
Minimum frame rate : 23.974 fps
Maximum frame rate : 23.981 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.040
Stream size : 2.39 GiB (82%)
Source stream size : 2.39 GiB (82%)
Writing library : x265 1.4:[Windows][GCC 4.9.0][64 bit]
Encoding settings : wpp / ctu=64 / tu-intra-depth=1 / tu-inter-depth=1 / me=1 / subme=2 / merange=57 / no-rect / no-amp / max-merge=2 / temporal-mvp / no-early-skip / no-fast-cbf / rdpenalty=0 / no-tskip / no-tskip-fast / strong-intra-smoothing / no-lossless / no-cu-lossless / no-constrained-intra / no-fast-intra / open-gop / interlace=0 / keyint=240 / min-keyint=24 / scenecut=40 / rc-lookahead=20 / bframes=4 / bframe-bias=0 / b-adapt=2 / ref=3 / weightp / no-weightb / aq-mode=2 / aq-strength=1.00 / cbqpoffs=0 / crqpoffs=0 / rd=3 / psy-rd=0.00 / psy-rdoq=0.00 / signhide / lft / sao / no-sao-non-deblock / b-pyramid / cutree / rc=2 / pass / bitrate=1450 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ipratio=1.40 / pbratio=1.30
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio #1
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : HE-AAC / LC
Codec ID : 40
Duration : 3h 55mn
Bit rate mode : Variable
Bit rate : 256 Kbps
Channel(s) : 2 channels
Channel(s)_Original : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz / 24.0 KHz
Compression mode : Lossy
Stream size : 431 MiB (14%)
Title : Surround / Surround
Language : English

Audio #2
ID : 3
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : HE-AAC / LC
Codec ID : 40
Duration : 3h 55mn
Bit rate mode : Variable
Bit rate : 64.0 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz / 24.0 KHz
Compression mode : Lossy
Stream size : 108 MiB (4%)
Title : Stereo / Stereo
Language : English

Text #1
ID : 4
Format : Timed Text
Muxing mode : sbtl
Codec ID : tx3g
Duration : 3h 35mn
Bit rate mode : Variable
Bit rate : 37 bps
Stream size : 58.9 KiB (0%)
Language : Danish

Text #2
ID : 5
Format : Timed Text
Muxing mode : sbtl
Codec ID : tx3g
Duration : 3h 34mn
Bit rate mode : Variable
Bit rate : 42 bps
Stream size : 66.4 KiB (0%)
Language : English

Text #3
ID : 6
Format : Timed Text
Muxing mode : sbtl
Codec ID : tx3g
Duration : 3h 43mn
Bit rate mode : Variable
Bit rate : 38 bps
Stream size : 61.8 KiB (0%)
Language : French

Text #4
ID : 7
Format : Timed Text
Muxing mode : sbtl
Codec ID : tx3g
Duration : 3h 34mn
Bit rate mode : Variable
Bit rate : 38 bps
Stream size : 59.5 KiB (0%)
Language : Swedish

Menu
ID : 8
Codec ID : text
Duration : 3h 55mn
Language : English
Bit rate mode : CBR
00:00:00.000 : 00:00:00.000
00:05:00.113 : 00:05:00.000
00:10:00.121 : 00:10:00.000
00:15:01.798 : 00:15:00.000
00:20:10.106 : 00:20:00.000
00:25:01.772 : 00:25:00.000
00:30:00.112 : 00:30:00.000
00:35:00.162 : 00:35:00.000
00:40:00.170 : 00:40:00.000
00:45:00.178 : 00:45:00.000
00:50:00.186 : 00:50:00.000
00:55:02.446 : 00:55:00.000
01:00:00.118 : 01:00:00.000
01:05:05.507 : 01:05:00.000
01:10:01.803 : 01:10:00.000
01:15:09.694 : 01:15:00.000
01:20:00.109 : 01:20:00.000
01:25:02.536 : 01:25:00.000
01:30:00.125 : 01:30:00.000
01:35:09.309 : 01:35:00.000
01:40:00.308 : 01:40:00.000
01:45:00.107 : 01:45:00.000
01:50:00.115 : 01:50:00.000
01:55:00.124 : 01:55:00.000
02:00:00.215 : 02:00:00.000
02:05:00.140 : 02:05:00.000
02:10:00.106 : 02:10:00.000
02:15:01.240 : 02:15:00.000
02:20:00.122 : 02:20:00.000
02:25:00.297 : 02:25:00.000
02:30:00.180 : 02:30:00.000
02:35:00.313 : 02:35:00.000
02:40:00.112 : 02:40:00.000
02:45:01.163 : 02:45:00.000
02:50:00.212 : 02:50:00.000
02:55:02.889 : 02:55:00.000
03:00:10.113 : 03:00:00.000
03:05:00.528 : 03:05:00.000
03:10:02.121 : 03:10:00.000
03:15:00.169 : 03:15:00.000
03:20:00.177 : 03:20:00.000
03:25:00.143 : 03:25:00.000
03:30:00.568 : 03:30:00.000
03:35:00.118 : 03:35:00.000
03:40:00.126 : 03:40:00.000
03:45:00.259 : 03:45:00.000
03:50:00.267 : 03:50:00.000
03:55:00.108 : 03:55:00.000