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i have recently tried to install Jarvis on to my pc but my antivirus program is saying that there is a trojan in the package and won't allow the install
THREAT DESCRIPTION
TROJAN.GENERICKD.3016333
DETAILS
Category: Malware
Type: Trojan
Platform: W32
Aliases: Trojan.GenericKD.3016333
SUMMARY
Trojan.GenericKD.3016333 is ransomware that encrypts files stored on the affected device and demands payment of a ransom.
Is this a genuine problem or is it just my anti-virus throwing one
regards
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Which AV program? And where are you downloading it from, our mirror servers (via the link at the top of the page here)?
We've had a few reports like this lately.
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nickr
Retired Team-Kodi Member
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Yes, your av program is faulty.
If I have helped you or increased your knowledge, click the 'thumbs up' button to give thanks :) (People with less than 20 posts won't see the "thumbs up" button.)
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Which AV program is it? You haven't said yet.
The download is from our site, so I'm in agreement with nickr that is a false positive, but it would be useful to know if it's the same AV as the previous ones we've had lately.
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sry i am using F-Secure safe it is Virginmedias own one
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Thanks for the help , after sending the error report to F-Secure they have installed an update today and this seems to have resolved the problem.
Sorry for any inconvenience this may have caused
Regards
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nickr
Retired Team-Kodi Member
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No need to apologise, its good someone bothered to get them to fix it.
If I have helped you or increased your knowledge, click the 'thumbs up' button to give thanks :) (People with less than 20 posts won't see the "thumbs up" button.)
