2018-01-03, 12:32
hello
I hope someone will be able to assist - we are newbies to the TVBOX/KODI app world.
We recently received a TV box (Android) as a gift. Being somewhat technologically non-savvy it was explained (fairly slowly and with pictures) to us by a friend what Kodi was and how to upgrade from our current version of 16 to version 17 in order to reap the full Kodi rewards. We connected the box to our TV, connected to the internet and duly went to the Kodi.tv site. We selected DOWNLOADS and attempted to download the ARM file under the Android man. We attempted to download from the GOOGLE PLAY file first, however an error appeared when we clicked on the link stating our unit was incompatible?? We then went to select the ARMV7 (32bit) and ARMV8(62 bit) file options, which did download.
However upon trying to INSTALL the file using the orange android application manager man (found in the menu on the TV box), our attempt failed (on multiple occasions) with the following error message "failed to install the app" (both the V7 and V8 files on separate occasions). So we remain with Kodi version16.
What would cause the failure of the installation of the version 17 app on our TV box? Can we apply an alternate method of download? Any advice or assistance would be valued! Thank you!
I hope someone will be able to assist - we are newbies to the TVBOX/KODI app world.
We recently received a TV box (Android) as a gift. Being somewhat technologically non-savvy it was explained (fairly slowly and with pictures) to us by a friend what Kodi was and how to upgrade from our current version of 16 to version 17 in order to reap the full Kodi rewards. We connected the box to our TV, connected to the internet and duly went to the Kodi.tv site. We selected DOWNLOADS and attempted to download the ARM file under the Android man. We attempted to download from the GOOGLE PLAY file first, however an error appeared when we clicked on the link stating our unit was incompatible?? We then went to select the ARMV7 (32bit) and ARMV8(62 bit) file options, which did download.
However upon trying to INSTALL the file using the orange android application manager man (found in the menu on the TV box), our attempt failed (on multiple occasions) with the following error message "failed to install the app" (both the V7 and V8 files on separate occasions). So we remain with Kodi version16.
What would cause the failure of the installation of the version 17 app on our TV box? Can we apply an alternate method of download? Any advice or assistance would be valued! Thank you!