[GobsmackDrew]

I have setup Kodi on my new TCL C845k and I'm using it to connect to my WD Mycloud Mirror.

I am having a strange issue where anything that is standard Dolby Digital AC3 5.1 will only play in 2.0. If it is DTS, DTS-HD or TrueHD it will play in 7.1 but any standard 5.1 signal will only play in Linear PCM 2.0. I have checked all the settings in Lodi and the Digital AC3 capable receiver is switched on as are all the others.

My Receiver is a Sony STR1080.

Have also checked all the settings on the TV and that seems to be fine. 

Any help is welcome.

[fritsch]

Post your Debug Log, please.

[GobsmackDrew]

I'm sorry I am new to this, I have turned on the debugging log but other than getting info at the top of the screen I can't see where the log actually is stored.

[GobsmackDrew]

I have read the wiki and I have got the path but can't find a way to access the log file directory in the TV version of the app.

[GobsmackDrew]

Can you help me with finding where I can get the debug log from, please.

[MrMagic]

Can you help me with finding where I can get the debug log from, please.

Try the Kodi Logfile Uploader addon

[GobsmackDrew]

I have been through every file manager I can find on the TV or in Kodi and cannot access the URL that the debug mode shows at the top of the screen.

[boboc]

The easiest is to use Kodi's built-in file manager to copy the log file from Kodi Logs directory to whatever path you plays videos from (provided that path is writable from Kodi, which is usually the case).

[GobsmackDrew]

I've installed that but every time I try to view the log it crashes Kodi.

[GobsmackDrew]

Awesome, That worked. I had installed the wrong thing.

[GobsmackDrew]

Debug file - https://paste.kodi.tv/geriqahudi

[boboc]

That's a stereo file:

Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 91 kb/s (default)

[GobsmackDrew]

That one might be. I played lots of different ones. I know that films I am playing are in 5.1 but the only play in 2.0. I know they are 5.1 because if I use my laptop connected directly to the receiver they play in 5.1 DD. Even on Kodi it says 5.1 on the info for each movie. DTS-HD plays in DTS-HD. It is weird. There must be some 5.1 files in that log.

[GobsmackDrew]

Have you had the chance to have a look through the log file at all?

[fritsch]

Your logfile only shows you playing a stereo file, which opens a stereo profile. There is no other magic in a logfile.

From the device enumeration I can see that pretty much all formats are supported. So play a multi-channel file, a dts file what so ever and post your Debug Log.

What do you expect? Creating a log playing a stereo AAC file and asking why 5.1 does not work? You got the answer based on your logfile here:  https://forum.kodi.tv/showthread.php?tid...pid3180054