[popy]

Hey Guys.

I have update to Kodi Jarvis 16 and also updated all my addons and skin xperience1080.
Kodi runs on two machines with windows 10 and they was flawlessly with 15.
My issue is when i'll switch profiles, kodi takes a few seconds and then freezes.

Here are the steps to reporduce it:

• Navigate to "power" button at the bottom and press it -> background gets dimmed down and white menu pops up
  
• Press "Username Logoff" it takes some time ~5 seconds -> menu and power button disapears and dimmed background fades back to normal (see my screenshot) -> ill think thats the time when logon screen should appears like on other skins. SOmetimes it also without fading back.
  
• Now kodi freezes -> is unresponsive -> you cant select anything else on screen with remote, keyboard or yatse. When you click sometimes on kodi (with mouse) the windows message pops up which stated that Kodi must be shut down.
  

After googling i just found an rather old thread from eden: http://forum.kodi.tv/showthread.php?tid=118660

I have made a video and a debug log: https://drive.google.com/file/d/0B4JpRMZ...sp=sharing
Posted the issue several times in the xperience1080 thread.
Me, Piers & xhaggi can't see anything in the debug logs regarding a crash or why it freezes.
Here is the link to my first post about the issue: http://forum.kodi.tv/showthread.php?tid=...pid2255257

The issue doesnt come up on confluence & mimic (which ill currently use).
I'll know this could be a skin issue, thats the reason i have posted it in the dedicated skin thread, but it could also be a kodi issue.


We need your help to find the issue, please.

thx
pOpY

[Piers]

As explain in the Xperience1080 forum, I can't reproduce the issue on three different workstations... and neither can xhaggi.

[popy]

thx Piers for the info i forgot

Have done further investigations and also made a Debug Log with mimic, here are the differences between xperience1080 and mimic.

xperience1080, last lines after logoff:

Code:

15:33:04 T:1520   DEBUG: Thread FileCache start, auto delete: false
15:33:04 T:1520    INFO: CFileCache::Process - Hit eof.
15:33:04 T:1520   DEBUG: Thread FileCache 1520 terminating
15:33:04 T:6312   DEBUG: Caching image 'http://192.168.0.5:8096/emby/Items/004ad5fc7c9d30d4d08cecfc1ba60bfe/Images/Backdrop/0?MaxWidth=10000&MaxHeight=10000&Format=original&Tag=d0e8c7d692e3a8ea649b15f0b0153d8b' to '4/46634a61.jpg':
15:33:04 T:6312   DEBUG: cached image 'special://masterprofile/Thumbnails/4/46634a61.jpg' size 1280x720
15:33:04 T:2456   DEBUG: ------ Window Deinit (DialogExtendedProgressBar.xml) ------
[b]15:33:04 T:2456   DEBUG: ------ Window Deinit (Home.xml) ------[/b]
15:33:34 T:6160   DEBUG: Thread JobWorker 6160 terminating (autodelete)
15:33:34 T:4240   DEBUG: Thread JobWorker 4240 terminating (autodelete)
15:33:34 T:6312   DEBUG: Thread JobWorker 6312 terminating (autodelete)

and mimic:

Code:

21:24:22 T:2132    INFO: Loading special://masterprofile/keymaps/gen.xml
21:24:22 T:2132    INFO: Loading special://profile/keymaps/gen.xml
21:24:22 T:2132    INFO: Loading special://xbmc/system/IRSSmap.xml
21:24:22 T:2132    INFO: * Adding remote mapping for device 'Microsoft MCE'
21:24:22 T:2132    INFO: * Adding remote mapping for device 'Abstract'
21:24:22 T:2132   DEBUG: CButtonTranslator::Load - no userdata IRSSmap.xml found, skipping
21:24:22 T:1848   DEBUG: CRecentlyAddedJob::UpdateMusic() - Running RecentlyAdded home screen update
21:24:22 T:2132   DEBUG: Activating window ID: 10029
21:24:22 T:1848   DEBUG: GetRecentlyAddedAlbumSongs() query: SELECT songview.*, songartistview.* FROM (SELECT idAlbum FROM album ORDER BY idAlbum DESC LIMIT 10) AS recentalbums JOIN songview ON songview.idAlbum = recentalbums.idAlbum JOIN songartistview ON songview.idSong = songartistview.idSong ORDER BY songview.idAlbum desc, songview.itrack, songartistview.iOrder
[b]21:24:22 T:2132   DEBUG: ------ Window Deinit (Home.xml) ------[/b]
21:24:22 T:1848   DEBUG: CMusicDatabase::GetRecentlyAddedAlbums query: SELECT albumview.*, albumartistview.* FROM (SELECT idAlbum FROM album WHERE strAlbum != '' ORDER BY idAlbum DESC LIMIT 10) AS recentalbums JOIN albumview ON albumview.idAlbum = recentalbums.idAlbum LEFT JOIN albumartistview ON albumview.idAlbum = albumartistview.idAlbum ORDER BY albumview.idAlbum desc, albumartistview.iOrder
[b]21:24:22 T:2132   DEBUG: ------ Window Init (LoginScreen.xml) ------[/b]
21:24:22 T:2132    INFO: Loading skin file: LoginScreen.xml, load type: KEEP_IN_MEMORY
21:24:22 T:4500   DEBUG: Thread EventServer start, auto delete: false
21:24:22 T:4500  NOTICE: ES: Starting UDP Event server on 0.0.0.0:9777
21:24:22 T:4500  NOTICE: UDP: Listening on port 9777
21:24:23 T:1848   DEBUG: CRecentlyAddedJob::UpdateVideos() - Running RecentlyAdded home screen update
21:24:23 T:7020   DEBUG: EPG - EPG::CEpg::UpdateFromScraper - updating EPG for channel 'Life Radio' from client '1'

So why is the LoginScreen.xml not loaded when using xperience1080?
Can i enable further debugs to investigate the issue?

thx
pOpY

[donkeyhigh]

Sorry to wake this thread, but just to make sure, xperience1080 hangs, and mimic works?
I have the same problem, but no access to my computer atm. So, should I change skin when I get back home?

[popy]

Yep, thats the case!

xperience1080 hangs and any other i have tested works.
That are: Confluence, Mimic & Aeon Nox 5 Silvio.

pOpY

[Borkjev]

I have the same issue but it happens randomly when changing menu's (starting from the homescreen)
However I run Openelec on a cubox-i4pro

Here is my debug log: http://pastebin.com/iaj69eqJ

It also always just stops with DEBUG: ------ Window Deinit (Home.xml) ------ and then nothing happens and kodi hangs.

[popy]

thx, good that i am not alone!
Currently i am running "Aeon Nox 5 Silvio" over a month now and the issue doesnt come up in there.
So i am 100% sure it's an xperience1080 issue.

Anthing we can do/provide/reproduce to narrow down the issue?

[Borkjev]

Also updated the Xperience1080 thread.
http://forum.kodi.tv/showthread.php?tid=...pid2311494

Tonight I will test with another skin to verify if it's also just xperience1080 related in my case.

[Borkjev]

Reproduced the exact same issue on a windows 10 machine (normally use Cubox-i4 pro with openelec)

[hib1000]

Same issue with Kodi 17 Alpha on Windows 10 and LibreElec with Estuary, Estuary Mod and Aeon Nox

This is definitely a thing!

[eusi]

Same here on Kodi 17 Beta 1 (LibreElec)...

After the screen dimmed to black (probably regarding the profile/theme swichtes), Kodi crashes (more or less) and LibreElec does a restart automatically.

However this issue does not occur everytime. Sometimes it works, sometimes not. I will post my log here if it occurs next time.

[popy]

Little update from me.
I been now running "Aeon Nox 5 Silvio" since my first posts and the issue is gone!

Conclusion:
So it seems it has todo with the used skin and its OS independent.
in my case i had the issue with "Xperience1080p" skin

pOpY

[popy]

Thread not marked solved. [edit 2016-10-03, 02:58 PM PatK]

Solved is not true ? I have found an workaround for the issue.

The issue still persists for me and other users!!!!

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