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Did you install the optional updates when you installed kodi?
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You can search this forum for that error message and get some pointers - but it mostly seems to be on older versions of Windows, potentially on older versions of Kodi. Searching Google suggests that it's perhaps a Windows error, specifically a buggy library, but I've not dug deep.
As a start, try moving to Kodi 16.1 or even one of the 17.0 betas, see if that helps. And, if Kodi starts at all, or seems to, try switching debug logging on and get a log file, that may also be useful (system information, for example).
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PatK
Team-Kodi Member
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You might consider updating your version of Kodi. We're looking for a proper debug log posted to a public paste-bin and that URL linked back to this thread.
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what version of kodi?
17 isn't finished
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My mistake
I have version 16.1.
so
so how to fix that?
& how to prevent it for next time?
thank
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"Do you have the required C++ libraries installed?"
How do I know?
"Latest drivers installed"
what drivers?
"What is your system?"
windows 10 home, 64 bit
"what kind of video card?"
MSI NVIDIA GeForce GT 710
& I can get into kodi
so, what next?
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2016-11-13, 01:45
(This post was last modified: 2016-11-13, 01:52 by ramia.)
my drivers
video card
MSI NVIDIA GeForce GT 710
sound card
Realtek® ALC887 codec
Others are identified automatically
motherboard
gigabyte H81M-S2PV
Others drivers are identified automatically from the computer
"send us a debug log as mentioned earlier"
How easily do it?
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I Download the Debug log uploader add-on
but
Where exactly it
Logging ?
thanks