[Karellen]

Could one of you please provide a Debug Log again. Enable component logging for libcURL and scrape a couple of movies, thanks... https://kodi.wiki/view/Log_file/Easy#Ena...ic_logging

[Reinhardwebtr]

I am from Germany.
using the same command from the console works.

curl -I http://image.tmdb.org/t/p/original/wYJau...NYaQl1.jpg

HTTP/1.1 200 OK
Date: Wed, 14 Oct 2020 19:18:22 GMT
Content-Type: image/jpeg
Content-Length: 1334678
Connection: keep-alive
Set-Cookie: __cfduid=d2fc0799bfb3f13ca8565dfbe88ee83ff1602703102; expires=Fri, 13-Nov-20 19:18:22 GMT; path=/; domain=.tmdb.org; HttpOnly; SameSite=Lax
Access-Control-Allow-Origin: *
Cache-Control: max-age=31449600
Cf-Bgj: h2pri
ETag: "e4f9b55e12311130e97ac41a11bb33a5"
Expires: Thu, 29 Apr 2021 02:10:43 GMT
Last-Modified: Thu, 30 Apr 2020 00:25:30 GMT
Via: 1.1 ccb0a852678366500d1ab515f649cf82.cloudfront.net (CloudFront)
X-Amz-Cf-Id: fMRLV7WxXvcH6MyWA26-btsRoCIGCitbH1KHcJ6YRk5Vtlaxz0esOA==
X-Amz-Cf-Pop: MSP50-C1
X-Cache: Miss from cloudfront
X-Content-Digest: ef0578d0d6540d0efb7550d5c6ae4e0412239a88
X-Rack-Cache: fresh
CF-Cache-Status: HIT
Age: 7264
Accept-Ranges: bytes
cf-request-id: 05ca25a8c70000d45f14b64000000001
Server: cloudflare
CF-RAY: 5e23a5547e4ed45f-HAM
alt-svc: h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400

[SBL_]

Could one of you please provide a Debug Log again. Enable component logging for libcURL and scrape a couple of movies, thanks... https://kodi.wiki/view/Log_file/Easy#Ena...ic_logging

https://paste.kodi.tv/eqotihecog.kodi

[Reinhardwebtr]

and :
curl -C - -O http://image.tmdb.org/t/p/original/wYJau...NYaQl1.jpg

downloads the image

Kodi:~/.kodi/temp # curl -C - -O http://image.tmdb.org/t/p/original/wYJau...NYaQl1.jpg
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 1303k  100 1303k    0     0  22.3M      0 --:--:-- --:--:-- --:--:-- 22.3M

[shmizan]

does kodi have an internal dns resolver or something?

[Andre98]

I have scraped 9 movies and had no problems with artwork with any of them.

If you are still having problems, provide the names of the the movies you are scraping.

I imagine the problem at TheMovieDB is temporary for your location and should fix itself. Are you all from the same general area?

Well, I am in Denmark.
Don't know about the others who have reported the same.

California here.

Portugal here.

[random_human_being]

Same problem here as of a few hours ago. Log: https://pastebin.com/hD8Zf4cV (I've removed some lines with errors, they are just messages from Transmission saying it can't find some of my torrents because the HDD is not turned on).

I'm copying the relevant part here as well:

2020-10-14 20:13:50.797 T:1807721344 ERROR: CCurlFile::Stat - Failed: Failure when receiving data from the peer(56) for http://image.tmdb.org/t/p/original/oqRyO...LuaATx.jpg
2020-10-14 20:13:52.037 T:1799328640 ERROR: CCurlFile::Stat - Failed: Failure when receiving data from the peer(56) for http://image.tmdb.org/t/p/original/mI7hf...CzWZIq.jpg
2020-10-14 20:13:52.608 T:1799328640 ERROR: CCurlFile::Stat - Failed: Failure when receiving data from the peer(56) for http://image.tmdb.org/t/p/original/ttA4H...YCvSiv.jpg
2020-10-14 20:14:00.317 T:1807721344 ERROR: CCurlFile::Stat - Failed: Failure when receiving data from the peer(56) for http://image.tmdb.org/t/p/original/22Pd1...8rJQYO.jpg
2020-10-14 20:14:18.313 T:1508979584 ERROR: Previous line repeats 4 times.
2020-10-14 20:14:18.313 T:1508979584 ERROR: CCurlFile::Stat - Failed: Timeout was reached(28) for http://image.tmdb.org/t/p/original/mI7hf...CzWZIq.jpg
2020-10-14 20:14:19.223 T:1356702592 ERROR: CCurlFile::Stat - Failed: Timeout was reached(28) for http://image.tmdb.org/t/p/original/wwe8Z...A15oZD.jpg
2020-10-14 20:14:20.216 T:1799328640 ERROR: CCurlFile::Stat - Failed: Timeout was reached(28) for http://image.tmdb.org/t/p/original/qJFKi...5ahYes.jpg

[Karellen]

As far as we can see, it seems to be an issue with either Cloudflare or TMDB or maybe both. I think this will be temporary and will resolve itself (hopefully soon).

If you want to raise the issue on TMDB forums, maybe the admins there will be able to look into the problem.

[Crashtastic]

Could one of you please provide a Debug Log again. Enable component logging for libcURL and scrape a couple of movies, thanks... https://kodi.wiki/view/Log_file/Easy#Ena...ic_logging

Verbose logging for the libcURL library has been enabled.

Attempted to scrape the following movies at 3:46PM Eastern Time. 

21 (2008)
The Crow (1994)

Logs have been submitted.

https://paste.kodi.tv/idifevafar

It appears the time stamp for the log lines are set to my time zone, so I don't think any time conversion is necessary for the logs.

My apologies for posting this issue in the wrong section.  I thought it was an issue specific to the Android OS until someone else indicated they were having the same issue on a different OS.

Location is Canada.

I suspect the issue is not specific to a geographical location.  As I mentioned initially, I also have Kodi running on an Android phone and the scraping works fine from the phone.  Both the phone and TV are connected to the same Wi-Fi network.  If VPN is disabled on both devices, then theoretically, the requests should be coming from the same externally facing IP address.  So I'm not sure why it's working properly on one device, but not the other.

The issue started for me on 10/13/2020.  Roughly around 7:00pm Eastern Time or 11:00PM GMT.  Not sure when others started noticing the issue.

I am glad to see I'm not the only one experiencing this issue.

[shmizan]

As far as we can see, it seems to be an issue with either Cloudflare or TMDB or maybe both. I think this will be temporary and will resolve itself (hopefully soon).

If you want to raise the issue on TMDB forums, maybe the admins there will be able to look into the problem.

please explain - using curl to grab these images works ok.
why is it only failing through Kodi?
how can it be a cloudflare issue?

[pumrum]

+1 same issue here
Just built a fresh RetroPie 4.6 image on a Pi3 today, added Kodi, and a library of >1000 movies -- all the details except fan art and actor portraits are coming down
Also have several TV series... all of that art came down from TvDB just fine

[vtwin0001]

+1

There seems to be some kind of connection issue to tmdb from kodi

Hope this gets fixed soon

[ioo+kod]

When I click onto a video with no cover I get the following error in my log:

2020-10-14 23:36:20.216 T:2605736144   ERROR: CCurlFile::Stat - Failed: Failure when receiving data from the peer(56) for http://image.tmdb.org/t/p/original/filename.jpg

I thought it might be an issue with my internet however I can copy and paste each one of the the URLs from the log entries into a web browser and I can see the movie poster just fine. Each error corresponds to the image file I should be seeing in Kodi.

Why can't Kodi download and display these images?

[Karellen]

@ioo+kod et al

We are still waiting for a response from TheMovieDB

[usphil]

If you can open file MyVideos116.db then replace http://image.tmdb.org/t/p/original with https://image.tmdb.org/t/p/original. This will be fixed