[SOLVED] "Access Denied" on an actor thumbnail download
#1
Running EMM v1.10.0 x64

Trying to refresh Season 3 of Tin Star, and its failing - checking the EMM log, its showing:

2021-06-25 09:04:09.4575,EmberAPI.HTTP,EmberAPI.HTTP.DownloadImage,16,ERROR,DownloadImage    <http://thetvdb.com/banners/actors/191601.jpg>,"EXCEPTION OCCURRED:System.Net.WebException: The remote server returned an error: (403) Forbidden.
   at System.Net.HttpWebRequest.GetResponse()
   at EmberAPI.HTTP.DownloadImage()*   at System.Net.HttpWebRequest.GetResponse()
   at EmberAPI.HTTP.DownloadImage()"

testing the image directly : https://thetvdb.com/banners/actors/191601.jpg

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>35XJ2K5HHQXRRQKD</RequestId>
<HostId>3/Ug8sOUB/lmK16AEekFqGF/OcQzLMq/ac1l4/bx5aYfO4JqP+BbkMzTjqkwD2e0mobABBzgVWc=</HostId>
</Error>

Any ideas what to do? do i need to contact TVDB direct? or how can i switch scraper?
QNAP TS670 NAS - 4x4TB Raided with NFS Support & Central MySQL DB
Pi 3 [Xbian] - Samsung 46" ES7000 Smart TV & HT-E5550 3D BD Sound System
Pi 3 [Xbian]  + Hyperion Ambilight- Samsung 48" Curved UE48JS9000 4k
PowerEthernet T1502 Powerline adapters
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#2
Maybe TVDb finally switched to the subscription model API. You can use TMDb as scraper instead.
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#3
(2021-06-25, 10:54)DanCooper Wrote: Maybe TVDb finally switched to the subscription model API. You can use TMDb as scraper instead.

Yes, looks like they have...I'm being a bit thick and can't see where to switch scraper?

ImageImage
QNAP TS670 NAS - 4x4TB Raided with NFS Support & Central MySQL DB
Pi 3 [Xbian] - Samsung 46" ES7000 Smart TV & HT-E5550 3D BD Sound System
Pi 3 [Xbian]  + Hyperion Ambilight- Samsung 48" Curved UE48JS9000 4k
PowerEthernet T1502 Powerline adapters
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#4
(2021-06-25, 12:34)nsviper Wrote: Yes, looks like they have...I'm being a bit thick and can't see where to switch scraper?
You have a problem with your anti virus because no one of the scraper (external DLLs) has been loaded. The screen should look like that:

Image
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#5
(2021-06-25, 12:48)DanCooper Wrote:
(2021-06-25, 12:34)nsviper Wrote: Yes, looks like they have...I'm being a bit thick and can't see where to switch scraper?
You have a problem with your anti virus because no one of the scraper (external DLLs) has been loaded. The screen should look like that:

Image
ah ok, will look into that, thought it looked a bit weird, cheers Wink
QNAP TS670 NAS - 4x4TB Raided with NFS Support & Central MySQL DB
Pi 3 [Xbian] - Samsung 46" ES7000 Smart TV & HT-E5550 3D BD Sound System
Pi 3 [Xbian]  + Hyperion Ambilight- Samsung 48" Curved UE48JS9000 4k
PowerEthernet T1502 Powerline adapters
Reply
#6
Reverted to v1.9.2 - even with AV disabled, and a clean re-install, the scrapers would not show up.

1.9.2 seems ok, scrapers all showing up etc.
QNAP TS670 NAS - 4x4TB Raided with NFS Support & Central MySQL DB
Pi 3 [Xbian] - Samsung 46" ES7000 Smart TV & HT-E5550 3D BD Sound System
Pi 3 [Xbian]  + Hyperion Ambilight- Samsung 48" Curved UE48JS9000 4k
PowerEthernet T1502 Powerline adapters
Reply
#7
Sorted. Seems Windows decided it wanted to block the DLLs loading, not AV, so...

Powershell Prompt and navigate to folder where EMM is installed, then run
Get-ChildItem -Recurse | Unblock-File

EMM now loads up and all scrapers are available.
QNAP TS670 NAS - 4x4TB Raided with NFS Support & Central MySQL DB
Pi 3 [Xbian] - Samsung 46" ES7000 Smart TV & HT-E5550 3D BD Sound System
Pi 3 [Xbian]  + Hyperion Ambilight- Samsung 48" Curved UE48JS9000 4k
PowerEthernet T1502 Powerline adapters
Reply



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[SOLVED] "Access Denied" on an actor thumbnail download0
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