[latts9923]

@Uploadergt
I am not seeing this error and my extrafanart is working just fine. What version of Skin Helper Service do you have installed?

[Uploadergt]

@latts9923 i see i have skin helper service 11.31 marcevelt versión i install since your repo aeon mq7 mod. I update today aeon mq7 thanks for all of this work you do. Always i want to give the thanks but i dont know if i can donate for this proyect. Thanks always

[latts9923]

@Uploadergt
You're welcome! If you'd like to make a donation, you can follow the Youtube link in my signature. There is a Paypal link in the banner image.

[MB1968]

Thanks for the unexpected update

Can you check please if you see information for tv show episodes in the Dialog Info window? Mine is empty. I've also tested this on skin version 1.0.4.4. Same issue.

[Juan Mortyme]

Thanks for the unexpected update

Can check please if you see information for tv show episodes in the Dialog Info window? Mine is empty. I've also tested this on skin version 1.0.4.4. Same issue.

@latts9923 
I just took a look at my TV shows and I can confirm that the above is indeed the case, however my library it is only true for some shows with other displaying complete info. I haven't noticed a pattern yet, it is very much hit and miss so far. I tried reloading episodes but made no difference.

@MB1968
Can you check to see if all shows are missing info or as is my case only some? If it's the latter can you see a pattern or commonality?

[MB1968]

@juan Mortyme, thanks for confirming the issue. I tested it for the first 20 tv shows in my library. For 13 shows the episode info is missing. I only see the audio language and subtitle flags. I have no clue so far what is causing this.

[MB1968]

Deleted (double post).

[Eladios]

@Eladios
Go to Settings > System > Add-ons > Manage Dependencies. Select Metadata add-on and it will show the version.

Thank you very much for your help. where can I get this version to install it?

I am using 1.0.37

You need update to 1.0.37.1 . Only this version work fine.

[Eladios]

@Eladios
Go to Settings > System > Add-ons > Manage Dependencies. Select Metadata add-on and it will show the version.

I am using 1.0.37

You need update to 1.0.37.1 . Only this version work fine.

Thank you very much for your help. where can I get this version to install it?

[Juan Mortyme]

I am using 1.0.37

You need update to 1.0.37.1 . Only this version work fine.

Thank you very much for your help. where can I get this version to install it?

@Eladios 
You are lucky, I still have the "fixed v1.0.37" which is known as v1.0.37.1 on my google dive. here is the link.

Make sure you keep a copy of this somewhere handy and either don't update it or reinstall as required.

I've found that using some newer "fixed" versions work fine but you MUST at least start to run through (browse) your library with v1.0.37.1 and use that version if you delete your thumbnails or simplecache. This addon is no longer being updated for Leia so any newer versions are most likely "fixed" versions from a third party.

[Juan Mortyme]

@MB1968 
You are experiencing about a 70% failure rate  while mine is about 25%. Not sure why the vast difference or what it means?

@latts9923 
As you can see there is quite a large difference in results. I'm curious if you are experiencing the same issue and if so what is your failure rate? It might also be worth noting that my Matrix installation is not having the same problem. And it only effects the Episode Info Dialogue.

[Juan Mortyme]

For @Eladios or anybody else who is still using script.module.metadatautils-1.0.37.1 there is an update you can use but ONLY after you have at least some of your library started using 1.0.37.1.

v1.0.40.1 will greatly improve the speed and help correct wrong studio icons being displayed as well as fix studio icons not displaying when new content is added.

REMEMBER to save the v1.0.37.1 somewhere as you will need it get started should you ever do a reinstall or delete your thumbnails or simplecache.

Links:
1.0.37.1 Leia
1.0.41.1 Leia

[Eladios]

For @Eladios or anybody else who is still using script.module.metadatautils-1.0.37.1 there is an update you can use but ONLY after you have at least some of your library started using 1.0.37.1.

v1.0.40.1 will greatly improve the speed and help correct wrong studio icons being displayed as well as fix studio icons not displaying when new content is added.

REMEMBER to save the v1.0.37.1 somewhere as you will need it get started should you ever do a reinstall or delete your thumbnails or simplecache.

Links:
1.0.37.1 Leia
1.0.41.1 Leia

Thank you very much for your help and your links. everything works fine for me except this. Now I will try these versions as you have told me. thank you very much again mate.

[latts9923]

@MB1968
@Juan Mortyme
I am unable to reproduce this problem. I only have 7 TV Shows in my Leia library to test the skin, and all 7 show info in the Video Info screen.

[Juan Mortyme]

@MB1968
@Juan Mortyme
I am unable to reproduce this problem. I only have 7 TV Shows in my Leia library to test the skin, and all 7 show info in the Video Info screen.

@latts9923 
Would it help if I sent you a sample of one show/episode that isn't working. The TV Show .nfo and an episode or two with their .nfo? Or a short list of the offending shows?